Recent Posts

A Water Damage Process You Can Trust | SERVPRO® of West Forsyth County

1/8/2022 (Permalink)

Water damage incidents are the bane of the existence of 14,000 homeowners every day. They’re hard to predict, difficult to manage and they can absolutely wreck a home.

When water damage hits your home, you know you can count on SERVPRO to help you get things cleaned up and made right. But if you’ve ever wondered about the process (and let’s be honest, who hasn’t), here’s a look into what happens when you call.

Emergency Contact. You’ve got a problem, and we’ve got answers. But first we need to ask a few questions to get a grip on the situation. Once we understand the issue, we can figure out the best time to come deal with it.

Inspection and Water Damage Assessment. Our team of experts will arrive to survey things, formulating a plan for fast, effective removal and cleanup. We’ll talk to you about any damaged items that may be beyond restoration, and apprise you of any on-site hazards caused by your water damage.

Water Removal. We don’t carry around these pumps for nothing. Once we get pointed at the water, we’ll get to the heavy lifting, removing gallons of water—hundreds, possibly even thousands of them—from your home to stop further damage and get your home prepped for drying.

Damaged Material Removal. As we said, some items may be so damaged that restoration is not an option. We’ll get these removed so you don’t have to, and the drying process can move faster with them gone.

Cleaning, Sanitizing and Deodorization. Water makes an absolute mess of your home, but we’ll take care of that too. Every mark, discoloration, smell and toxic contaminant introduced by the offending water will go away thanks to our cleaning solutions and hard-working team.

Drying. Trust us when we say you don’t want to deal with mold. Without a thorough drying process for your home, that’s precisely what you’ll get. We’ll use special gear and proprietary techniques to get every last molecule pulled from affected surfaces and materials.

Monitoring. During the process, we’ll be in regular contact, and our experts will keep close watch over the proceedings to make sure things go swimmingly—or rather, don’t go swimmingly.

Repairs and Construction. The last step in the process is one of the most important, because this is where we put the finishing touches on your home. Wherever there’s damage, we’ll restore it, and whatever needs to be reconstructed or rebuilt, we’ve got it covered.

When water damage strikes, make the call to SERVPRO of West Forsyth County 336-946-1131 for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like it never even happened.”

Here’s How to Prepare for Winter Weather and Storms | SERVPRO® of West Forsyth County

12/27/2021 (Permalink)

Winter probably elicits one of two reactions from you—either you hang your head with dread of the upcoming cold weather, or you squeal with delight at the idea of bundling up all winter.

Regardless of your feelings about the season, however, the weather that comes along with it can prove to be quite a problem. Between sub-freezing temperatures that threaten pipes and plants to the six inches of snow and ice that make roads dangerous, being prepared for winter weather can make all the difference.

So let’s look at a few things you should be doing now to prepare for the winter ahead.

Protect Your Family

If a winter storm should strike and cause road issues or widespread outages, your emergency action plan can make all the difference in keeping your family safe, seeing to it that everyone knows when and how to act, where to meet and how to stay in contact until everyone is safe and accounted for.

Your car’s health is important in winter, too, so get your tires rotated or replaced if necessary, and check the health of your battery, brakes and fluids.

Keep emergency kits stocked up as well; you want one in the house and one in each vehicle.

Protect Your Home

Frozen pipes are a real pain you want to avoid, but they’re always a possibility when temperatures take a nosedive into the ‘teens. Insulate your outdoor pipes, and let all shower heads and faucets drip when it’s bitter cold.

Energy efficiency can be a big help or a big hurt during winter, so check your attic’s insulation and the seals around your windows to make sure warm air is trapped in and cold air is locked out.

Get a tune-up for your HVAC system as well—some routine maintenance or repairs now while it’s still mild can help ensure a healthy system throughout the winter and lessen your chances of a system failure.

Protect Your Pets

The chill of winter is too much for domestic pets, so bring Fluffy and Heathcliff inside when temperatures drop. Make a comfortable spot inside where they can rest and enjoy the warmth.

If you own any livestock that have to stay outdoors, make sure they have stables and shelters, and see to it that they always have fresh, not frozen, water.

We live in an area where you never quite know what winter may bring, so always keep your weather notifications on, and let local and national news agencies update you with forecasts of potentially hazardous storms, freezing roads and more. Prepare now and stay safe when winter hits.

If winter weather should bring damage or flooding to your home or business, contact SERVPRO for fast, restorative solutions.

You Shouldn’t Have to Wait for Cleanup and Recovery | SERVPRO® of West Forsyth County

12/26/2021 (Permalink)

a small interior room showing extensive damage from a recent fire If a fire issue pops up during the holidays, remember the trusted leader in the recovery industry, SERVPRO of West Forsyth County. 336-946-1131

So much is instant these days. We drink instant coffee while we make instant oatmeal. Download music, movies and more to our mobile devices. We can even go to the doctor or the therapist by video chat. Why? Because we hate waiting.

So why should you have to wait for service when your home is struck by a nighttime or weekend disaster? Sitting around until the next time the office opens up is not going to cut it when there is recovery time, money and further damage at stake.

That’s why SERVPRO never makes you wait. When something goes down after hours, we’re still up and alert, so you never have to let your damage continue to affect your home while you standby for service.

We offer 24-hour emergency service, because waiting only allows problems to get worse.

After a fire. A fire can sweep through your home and do incredible amounts of damage in a flash of flickering flames, but that’s only the beginning of the episode. Leftover chemicals form a black sludge all over ceilings, walls and carpets—the work of soot and smoke, which partner together to cause stains and odors that set in in a matter of minutes.

If you have to wait for office hours before your help can arrive, these stains and smells may become permanent, which means the only way to get rid of them is replacement instead of cleaning.

After water damage. It’s only a short while after the initial water damage—roughly 48 hours, in fact—that mold growth begins in humid or wet areas. It begins to eat away drywall and other organic surfaces and fibers, and it can cause toxic conditions over time, especially dangerous to those with respiratory conditions. Waiting for care isn’t an option.

Storms, weather events and natural disasters can all create sudden situations, and they don’t shut down business at 5 p.m.

That’s why we don’t either—when you’ve got a problem in the night or over the weekend, SERVPRO is on the job. We’re Faster to Any Size Disaster in part because we’re always ready to act. Why should you have to wait?

When you need help after a home or business disaster, fast service is a priority, and there’s nobody faster or more prepared than SERVPRO. Call us anytime  336-946-1131 to take advantage of our 24-hour emergency service.

The Surprising Causes of Home Fires | SERVPRO® of West Forsyth County

12/20/2021 (Permalink)

Anytime something is both widespread and negatively impactful, we want to know the causes so we can reduce the frequency and damage. That’s why for decades there have been steady fire safety awareness campaigns, ads and printed materials.

And yet, despite all this effort and marketing, more than a quarter of all reported fires happen in the home, mostly due to preventable causes.

So what are these causes, and how many of them can you avoid? Let’s find out. Here are the most common ways fires get started at home.

Cooking. You probably can’t avoid cooking altogether, but you can avoid the most common of the 49% of fires that start in the kitchen. Unattended cooking is the leading cause of cooking fires, and you can prevent it easily by being mindful and always present at the stove or grill.

Heating equipment. One of the leading cause of heating fires is the misuse or careless use of portable space heaters, which cause a chunk of the 14% of home fires heating equipment causes. Make sure you use new space heaters with additional safety features, and never leave anything flammable within three feet of any heating elements.

Electrical fires. Your home likely uses a lot of power, and while you can’t stop all instances of electrical fires, you can prevent many. Always keep your electrical system maintained and updated when necessary, and avoid things like overusing extension cords, using high-watt bulbs in light fixtures or keeping decorative lighting plugged in overnight.

Intentional fires. This might sound a little unbelievable, but 28,000 intentional home fires occur each year in the U.S., stemming from conscious misuse of heating materials to set fire to various kinds of property.

Smoking materials. Smoking fires only account for 5% of home fires, but they’re actually the most likely types of fire to be fatal. Almost a quarter of all civilian fire casualties are caused by fires started by cigarettes and other paraphernalia. Smoking in bed is a common thread among these kinds of fires.

Regardless of the cause, SERVPRO is here for you if your home is affected by fire. Contact your local team today to see how we can help.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO of West Forsyth County

12/8/2021 (Permalink)

Water is running all through your home, every day. Each person uses an average of around 80–100 gallons a day taking showers, washing clothes and dishes, and flushing toilets. But did you know a single crack in a water pipe at a mere 18 inch in size can release more than double that amount in the same time period?

Your pipes and plumbing are pulling double duty—transporting water and keeping it from getting loose and ruining your home. That’s why having well-equipped and maintained plumbing is so very important.

Water damage is widespread, and a real pain to homeowners. Just look at these figures.

24. That’s the percentage of all U.S. home insurance claims—essentially one in four—that come from water damage. Some 2.7 million homes will experience claim-level damage this year.

48. Start the timer when a pipe bursts, because you’ve got 48 hours before your problems increase by a factor of mold. Even though you may not see it at that point, it’s there and it’s growing.

98. If there are 100 homes in your neighborhood with basements, 98 of them will experience flooding, sewer backup or other water damage. Statistically speaking anyway, this is the dreariest of these numbers.

10,234. When water damage occurs, this is the average number of dollars it takes to undo the damage.

14,000. There aren’t many things that happen 14,000 times a day, but water damage is one of them. Something like 10 times a minute on average, someone’s calling their insurance agent.

13,000,000,000. Speaking of agents, the zeroes in this number represent the open, weeping maws of insurance agents all over the country, as they shell out the $13 billion necessary to combat the amount of annual water damage in the U.S.

So you see, the numbers bear out the importance of maintenance, repair and updates to your plumbing and drainage systems. That is, if you don’t want to get lumped in with these numbers next time around.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO of West Forsyth County to see how we can quickly and fully restore water damage to your home or business. We have the team and the equipment to handle any water damage around your home or business. Call us directly at 336-946-1131


Don't Overload Your Plugs

12/4/2021 (Permalink)

Christmas time is here and trees and lights are going up. But how many lights are too many? Well that depends on if you are using LED lights or incandescent. Chances are good that you could plug all of your LED lights into a single plug. But incandescent lights draw more power and if they twinkle then the wattage could vary some. Reading on the internet says that you should only use 80% of the amp capacity of the circuit breaker.  To find the amp rating check the breaker for a molded number of 15 or 20. This means it is 15 or 20 amp rated.

The formula is wattage divided by volts equal’s amps. So, depending if you have a 15 or 20 amp breaker you do not want exceed 80% of that. But how do you know what the wattage is that each string uses?  Most people don’t keep the box their Christmas lights come in.  We found this handy chart and information. Two take aways are, one don’t overload a circuit and two it’s safer and more cost efficient to use LED’s

We brought this up because overloaded circuits account for 5300 fires annually in the US (according to Consumer Product Safety Commission) We hope that you have a safe and happy holiday season that is fire free. But should you need smoke or fire damage restoration services SERVPRO of West Forsyth will make “Like it never even happened.” It is best to call us directly 336-946-1131

Are you ready to have the cleanest business in town? Contact SERVPRO of West Forsyth County for all your cleaning needs.

11/4/2021 (Permalink)

Homeowners know the deal—when natural disasters and storms strike, or accidental incidents like fire and water damage occur, they can call SERVPRO for complete, speedy recovery.

Business owners know it, too—when there’s damage to be repaired or mold to be removed, SERVPRO delivers on time, every time.

But there’s another option for businesses in the area, and it doesn’t require the stress of a crisis. That’s right, you can take advantage of outstanding SERVPRO service anytime, when you enlist our help for commercial cleaning.

Commercial Services for Businesses of Any Size

In a new era, when consumers are more concerned than ever about their health and keeping themselves in environments that promote and protect it, we provide top-notch sanitation and cleaning for all kinds of commercial facilities, such as:

Retailers and shops. Large or small, chain or one-of-a-kind, we can provide a safe, hygienic environment for the exchanging of goods and services.

Schools and athletic venues. Unfortunately, school desks and the most-used surfaces are still retaining half the bacteria present on them, despite daily cleaning by students and teachers. We can provide truly effective solutions for learning facilities and their sporting arenas.

Hospitals and healthcare facilities. From nursing care to pediatric offices, we can ensure that individuals with vulnerable conditions and the people in charge of their care can rest easy, knowing their environments are disinfected to the apex of what’s possible.

Hotels, resorts and convention centers. Where there’s a constant flow of people coming and going, doing business, conducting meetings and kicking back, there’s an extra need for sanitation and cleaning—and we’ve got the tools to take care of it.

Food service and restaurants. From processing plants to restaurants, and every step in between, we can help ensure the integrity of food distribution and service, and the health of preparers and customers.

Apartments and managed properties. High-rises, commercial parks and managed properties of all kinds can benefit from our regular, high-grade cleaning solutions. Healthy tenants are happy tenants.

Businesses are losing a quarter of a trillion dollars every year due to workplace illness and its effects. Protect your employees, customers and patrons, and at the same time look after your bottom line—it’s possible with SERVPRO commercial cleaning.

When you’re ready to have the cleanest business in town, we’re ready to help. Contact SERVPRO Of West Forsyth County to get our pros working on the cleaning so you can work on the work.

Fireproof Your Fall Plans | SERVPRO® of West Forsyth County

10/27/2021 (Permalink)

You don’t have to look at a calendar to know autumn is here again. The air is crisp and so are the leaves, the Panthers are taking the field again, and the smell of pumpkin spice is quite literally everywhere.

It’s time to take to the trails and break out hoodies and Halloween decor, so get to it. But as you celebrate and decorate, make sure to keep these fire safety tips in mind.

Campfire Safety

The camping is great this time of year. Weather is cooperative, and mornings and evenings are nice and cool. Just make sure you take precautions with those fires.

Location and ignition both matter. Build your fire 25 feet or further away from structures or tents, and only use kindling and matches or a lighter. Kerosene or lighter fluid work quickly, but they’re extremely flammable and can easily lead to out-of-control spread of flames.

Keep the fire attended as long as it’s burning, and when it’s time to leave, make doubly sure that all ashes and embers are completely snuffed and that the ash pile is cool to the touch.

Leaf Burning

Those crunchy leaves are good for a couple of run-throughs for the kids, but once they’re no fun anymore, you may choose to burn them. Make sure you have proper permits and follow all local regulations.

Generally speaking, though, keep your burn pile 50 feet away from your home to keep it safe. And don’t ever burn anything manmade—it’s potentially hazardous and toxic, not to mention illegal in Forsyth County.

Space Heaters

As fall and winter progress, you may employ portable space heaters to keep yourself extra toasty on cool mornings and evenings. But be careful, as these are common culprits for home fires.

Keep heaters three feet from anything that could ignite, on level ground and away from any children’s activities. Plug them into outlets, not extension cords, and use newer models, which will turn off if they overheat or get tipped over.

Turn off your heater when you leave the room and always shut it down when you go to bed.


More on this later, but be careful with fall décor, especially where candles are involved, and unplug any hanging lights when they’re not in use.

If a fire hazard should turn from potential to reality in your home, remember the trusted leader in the recovery industry and contact SERVPRO to get your property fully restored right down to the smell of smoke.

Clogged gutters can lead to water damage

10/17/2021 (Permalink)

Now is the dreaded season of raking or blowing leafs. They do actually help keep the roots at the base of a tree insulated. But they do not always end up perfectly around the tree. The one place you do not want them to accumulate is in your gutters.  You should clean your gutters twice a year to ensure the flow of water is being routed away from the house properly. If they clog, the flow of water can cause them to sag and allow water to attack your home. The purpose of gutters is to control the flow of water.  If it does not go into down spouts and continually assaults a wall, eventually it will leak. Same is true if it hits the ground, basements can leak and the wall compromised.  Water weighs about 8 lbs. per gallon and the consistent weight can put a strain on the gutters pulling it way from the house. 1 inch of rain fall can account for 600 gallons of water. That is more than 2 tons of weight on you gutters over time. So the bottom line is, to ensure that your gutter system is working properly.

We hope that you never have to experience a water damage, but if you do call us directly 336-946-1131, we will make it “Like it never even happened.”

Choose the Right Service Company With These Helpful Questions | SERVPRO® of West Forsyth County

10/7/2021 (Permalink)

Disaster preparedness is partially about stocking emergency kits and go-bags, and knowing where and how to shelter. But for homeowners, part of disaster preparedness is simply being aware that at some point you may have to deal with an issue that’s out of control, and knowing you’ll need to elicit help to see you through a difficult moment.

When unexpected storms or fires do damage at home, you’ll need to be able to make some quick choices about who you’re going to trust to handle your cleanup and recovery.

It can be daunting, especially when the pressure is on. Choosing a company in advance can save you from stress headaches, and even the potential of being duped into a bad arrangement. Here are a few questions to ask yourself.

Are They Legit?

There’s an unimaginable amount of scattered activity after a disaster, especially one which affects a broad area. Sadly, scammers and con artists thrive in this kind of chaos, seizing the opportunity to make a quick buck by offering a lot and doing little to nothing.

At the very least, you need to know that your service company is real and has a reputation worth promoting. At SERVPRO, we’ve made our name by providing the highest standard of excellence over a 50-plus year span in the industry, even opening doors for partnerships with top-level organizations like the PGA Tour. We’re no Johhny-come-lately setup; we’re the industry leader because we’ve put the work in and earned the business of millions of homeowners.

Will They Be There When I Need Help?

We’re suited up and fielding calls right now, whenever right now is. That’s right, 24 hours a day we stand ready to jump into action and take care of whatever the disaster may be.

When you click the link or make the call, you know you’ll be able to reach a team that’s close by and quick to respond.

Where’s a Fleet When You Need One?

SERVPRO of West Forsyth County is based right here in Winston-Salem, which is why we can serve you quickly and with the expert understanding only locals can provide. But occasionally even we need backup—that’s when we dip into the rich network of resources provided by over 1,800 SERVPRO franchises nationwide.

When something big is going down, we’ve got an extra supply of tools and teams ready to step in and make quick work of the day’s disaster.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us directly at 336-946-1131 to get our local experts and nationwide network on your side.