Recent Posts

Preparing For Emergencies In Your Clemmons Business

9/29/2022 (Permalink)

The adage ‘life can change on a dime’ can certainly be used when you run your own business. Business owners never plan for an emergency to strike their business, but they can prepare for one. And the best way to do that is with the SERVPRO Emergency Response Plan or ‘ERP’. Generally, for many other emergency plans, not all employees have access, or if they have a copy, it’s never accessible when needed. At SERVPRO of West Forsyth County, we offer a free emergency response app that can be accessed from any mobile phone, tablet, or computer. With immediate access, many businesses can prevent additional damage and help maintain business continuity.

What Does SERVPRO’s ERP Cover?

  • Insurance contact information and policy numbers
  • Contact information for Utility Providers
  • Photos of emergency cut-offs and directions to their locations
  • Preferred Vendor List
  • Employee and Emergency Contact Information
  • Much, Much More

The SERVPRO® ERP covers response and recovery and can be shared with all employees via a mobile app. This will help ensure all your employees are prepared for an emergency and help keep your doors open.

To learn more about SERVPRO® of West Forsyth County’s ERP program, visit or call our office at (336) 946-1131, and one of our team members can schedule a visit to your business to begin completing your ERP at no charge!

Because at SERVPRO® we’re here to help.

The Dangers That Can Result From a Lightning Strike | SERVPRO® of West Forsyth County

9/26/2022 (Permalink)

With the right fire safety gear, you can ensure your safety and safeguard your family from the majority of home fires. But while manmade causes like cooking are the most common reason for a house fire, your house may also be at risk from natural disasters. These fires are more difficult to prevent.

More than 70,000 damage claims resulting from lightning strikes were filed in 2020. While it is actually quite uncommon for a person to be struck by lightning, your property is considerably more vulnerable. And when lightning does hit, it has the power to knock out your power, destroy trees and even ignite a fire.

About 6,000 lightning strikes are thought to occur every minute. That means we are all at risk of being impacted by this weather hazard, and we should all prepare our homes before lightning has a chance to strike.

What Is Lightning?

Lightning is a massive bolt of electricity that occurs between clouds in the air and the ground. Lightning is commonly created during thunderstorms, but it can also strike during a volcanic eruption, a strong wildfire or even a severe snowstorm.

Although lightning is typically associated with dangerous weather, it can also happen when the sky is clear and the air is calm. “Dry lightning” occurs in the absence of rain and is capable of starting wildfires.

So, in addition to storm preparation, we also need to be fire-prepared.

Protecting Your Home From Lightning Fires

Your property may sustain significant damage from a lightning strike, including flames. The heat of the hit itself or an electrical charge brought on by the strike both have the ability to ignite a fire.

When lightning sparks a fire in your home, you might not notice it right away as it will usually begin to burn in your attic or between your walls. But you will likely hear the explosive boom of the strike.

Inspect the area for traces of burning and call the fire department immediately if you spot black stains or smell smoke.

A lightning rod is one of the best ways to safeguard your home from flames caused by lightning. This tool works to direct the power of a strike straight into the ground so that your home isn’t damaged by lightning’s extremely hot temperatures and strong electrical current.

When Lightning Strikes Nearby

Even if you take steps to protect your house from lightning, a wildfire caused by lightning may still be a threat. Where you live and the season dictate when you may be affected by lightning fires, but lightning is responsible for the ignition of about 9,000 fires each year.

You can take steps to defend your house from lightning-related wildfires. Maintain a tidy yard clear of dead or dying plants, and use defensible zones to safeguard your home from the dangers of lightning.

Installing smoke alarms on each floor of your home is another way you can stay one step ahead of flames and protect your property.

If your home is damaged by flames, we can be on the scene fast to begin the restoration process. Recovering from a house fire is never easy, but our team works hard to make it easier for you by utilizing extensive knowledge and cutting-edge technology to restore your home as fast as possible.

Have you experienced smoke or fire damage in your home? Call us today to get the restoration finished fast. 336-946-1131.

Protect Your Home From Flooding, Inside and Out | SERVPRO® of West Forsyth County

9/8/2022 (Permalink)

According to FEMA, 98% of counties in the United States are at risk of flooding at some point during the year. Since it is likely that your property may experience a flood at some point—whether minor or major—it is important to protect your home from potential damage.

Unfortunately, flooding assistance isn’t always available and your insurance may not cover the water damage. Like most things, prevention is less expensive and will save you a headache in the long run.

Being aware of the regional risks in our area is the first step to understanding where to put prevention efforts. Severe weather, such as hurricanes along the coast or summer thunderstorms, can cause major flooding in Forsyth County. We’re all too familiar with an influx of water.

Outside Property Protection

If you haven’t already, it is a good idea to prepare the outside of your home. Fortunately, there are many ways to do this.

First, clear out your gutters. When gutters are clear of debris like leaves, water can exit them freely, away from your home. Installing an extended downspout can also help the water flow away from your house foundation.

A garden not only looks great on your property, but it can also help absorb excess water around your home. Mulch can also be added to create a slope to direct any excess water away from your home.

Indoor Property Protection

To mitigate water damage, sealing your basement will likely be the most effective option. If you notice cracks in your foundation, seal them as soon as possible.

Additionally, a sump pump in your basement can quickly pump out water if it does come in. If you are located in a high-risk area, a battery-operated sump pump is a good investment since it will work when the power is out.

Sometimes, flooding can originate indoors. Internal plumbing or even appliances can spring a leak and cause damage, but regular maintenance can help prevent damage.

Old and worn pipes are a main source of internal flooding. If you notice your pipes are leaking or need repair, be sure to get it done as soon as possible. A leak sensor, which notifies you if there is more water in a given area than there should be, can also be helpful in identifying leaks.

Any water that enters the home can be damaging. Keep all important and sentimental documents up off the ground, in waterproof containers. Be sure to have an emergency plan handy in the event of a flood.

Experienced water damage in your home? Call SERVPRO of West Forsyth County today to get your restoration completed faster. 336-946-1131

What Does A Water Loss Look Like In Your Clemmons Home?

9/2/2022 (Permalink)

parquet flooring damaged by water and mud This parquet entrance has begun to cup due to a water leak in the bathroom on the second floor.

Just like a snowflake, no two water losses are the same. It may be a leaky toilet supply line or even flooding. But what does change is the experts at SERVPRO of West Forsyth County know how to respond. Our team of IICRC-certified water technicians has been trained on the latest mitigation standards, and along with our state-of-the-art equipment, you can rest assured your home is in good hands.

Phase One: Job Preparation

Understanding what has happened is very important. So, when you call our office, our team will ask you many questions. We need to understand the scope of the loss to make sure our team has the right equipment and supplies to begin the dry-out process.

Phase Two: Mitigation

During the water mitigation phase, the crew at SERVPRO of West Forsyth County will begin extracting water, blocking furniture, and moving contents to prevent additional damage. This step will continue until the property is dry.

Phase Three: Restoration

While your home is dying out, the team will begin cleaning and restoring your property damaged during the initial loss. Any property that is damaged beyond repair will be cataloged, and an itemized list will be presented to you and your adjustor. When the home is dry, our team of professionals will repair any damage caused by the water leak and restore your home to preloss conditions.
If you have experienced a water loss in your Clemmons home or business, contact the SERVPRO of West Forsyth County experts at 336-946-1131 to schedule your free assessment or begin the drying process.

At SERVPRO we’re here to help.

I’ve Had A Fire In My Winston-Salem Home; what do I Do Now?

9/1/2022 (Permalink)

A fire in your Winston-Salem home can be overwhelming. It can leave you confused and worried about the future. If you’ve experienced a fire, first and foremost, get your family to safety. After everyone is safe, reach out to family and friends and let them know what has happened and that you all are safe.

  • Inspect The Damage. Once the flames are out, and you’ve gotten permission to enter your property from the fire marshal or first responders, inspect your home for damage.
    If the damage is severe, you may want to wait to walk it with a trained professional. If your home is safe, inspect to see if your home needs to have windows boarded up or tarped. Securing your property is critical in preventing secondary damage, vandalism, and theft.
  • Call SERVPRO of West Forsyth County. Our team of highly trained technicians is available 24/7/365 for emergency services. They will arrive on-site, begin securing your property and walk you through the restoration process.
  • Call Your Insurance Agent. Your agent may tell you to call your carrier or may start the claim process for you. While a claim and getting a claim number assigned to you, the insurance will ask many questions. You will explain what has happened and anyone you have working on your property. Once the claim is filed, your insurance will schedule an adjuster to inspect the damage. We can walk the damage with the adjuster giving our opinion on what can be restored or what needs to be replaced. Once the adjuster signs off SERVPRO of West Forsyth County can begin the cleanup.
  • Keep Track of Receipts. Keep all receipts for expenses incurred because of the fire, such as meals, housing, clothes, and toiletries. Depending on your coverage, your insurance may reimburse you.

SERVPRO of West Forsyth County is a leader in the cleaning, restoration, and construction industry. Our team of highly trained professionals can do your fire damage “Like it never even happened.” If you or someone you know has experienced fire damage to their home or business, give the experts a call at (336) 946-1131.

Types of Storm Damage You Can Prepare Your Home For | SERVPRO® of West Forsyth County

8/19/2022 (Permalink)

Residences can suffer greatly from severe storms. While many modern houses are constructed to take on these dangerous weather threats, almost every house will experience some form of damage when strong storms rip through our area.

Dangerous winds and wind-related disasters can throw debris all over town and produce cold rain, snowstorms, lightning and flash floods. Based on the time of year and the kind of storm, each of these threats could compromise your home’s structure as well as anything else on your property.

Depending on the nature of the storm and events taking place, there could be different types of damage inflicted upon your home. The landscape surrounding your property, the area’s geography, the quality of your home’s foundation or building materials and other elements all play a role in determining the severity of potential damage. (We admit that there is also a component of luck.)

While there are many different types of weather events that happen around the world, our area is at a particular risk of a few of them. Your Winston-Salem home could be impacted by lightning, severe winds and dangerous flooding throughout the year.

In order to properly prepare you, let’s examine the three primary types of storm damage:


When powerful wind gusts that blow at extraordinarily high speeds come in contact with buildings, you can expect some wind damage to occur. Tornadoes and hurricanes are the most prevalent cause of high winds, but even thunderstorms can produce gusts of up to 100 mph.

Debris around your yard may be picked up by heavy winds and thrown into your home or vehicles, and the wind itself can sheer siding off a building or shingles off a roof. It’s crucial to stay indoors during storms and stay away from any windows and exterior walls in case glass breaks or the walls are pierced by flying debris.

You can also take measures ahead of the storm to minimize the severity of wind-related damage. Reduce the amount of material a storm has to work with by keeping your property free of any limbs, big rocks, loose furniture and dead trees.


Water damage could develop inside your home during and after a severe storm. Even a small storm can produce heavy downpours that cause water to collect around your home and then seep inside through the seals on your doors and windows.

If there is enough water present, it may potentially leak into your foundation and seriously harm its structural integrity.

Consider remodeling your yard with unique landscaping designs that draw water away from your home rather than accumulate next to it to reduce the amount of damage that water may cause to your property. You could also try a rain garden, a creative way to change the look of your yard while also keeping rainwater from creating water damage around your property.

Also, make a point to keep your gutters clean so that they can function as intended and prevent water from weighing down your roof or pooling near your foundation. Water can gather in clogged gutters and make its way into your house from the top, seeping down to the bottom.


“Impact damage” is another way severe storms can have a destructive effect on your home. Strong winds can cause trees to collapse or debris to be thrown into your property, causing damage. In essence, this type of damage occurs when anything hits or impacts your home or other items on your property.

Trimming trees surrounding your property and making sure any dying trees are removed are both surefire ways to prevent this kind of catastrophe and can keep Mother Nature from sending them down onto your roof.

Catastrophes brought on by the weather cost around $145 billion in losses in 2021 in the United States alone. These suggestions could help you save a tremendous amount of time and money and help protect your home by stopping these disasters before they start.

If your home faces destruction at the hands of a severe storm, our team at SERVPRO of West Forsyth County can help reverse the damage. Our restoration professionals combine innovative technology and techniques with years of experience to find the best solution to your problem!

When you suffer storm-related damage to your home or business, it’s important that you know who to call! Contact us today to get your storm damage restoration started faster. 336-946-1131.

Preventing Storm Damage in Your Lewisville Home

8/17/2022 (Permalink)

In the south, weather can change by the minute, and you have a better than average chance for some of it to be severe. However, if you take some time to prepare now, there are things you can do to help prevent damage during severe weather.

One of the simplest things you can do is make sure your gutters are clean and clear of debris. Summer showers can create heavy downpours and localized flooding. If your gutters are dirty or your downspouts are clogged, the rain could back into your home or cause foundation damage.
Additionally, please ensure all your trees and shrubs are trimmed and don't overhang the house.
Finally, inspect your roof and replace any missing or damaged shingles. If a shingle is damaged, it is more likely to break free, allowing water to seep into your home.
And if the worse should happen, call the experts of SERVPRO of West Forsyth County. We have the people, equipment, and training to help ensure it's done right the first time. So give us a call at 336-946-1131 because SERVPRO of West Forsyth County is faster to any disaster.

SERVPRO of West Forsyth County is the Key to Reopen your Winston Business After a Disaster.

8/17/2022 (Permalink)

As a leader in cleaning, restoration, and construction, the number one goal of SERVPRO of West Forsyth County is to return your Winson-Salem business to preloss conditions as quickly as possible. Every SERVPRO franchise professional who steps onto the job site has that same goal. We understand every minute your doors are closed is another minute you can't service your customers. That's why we can offer turn-key services to both our residential and business customers.

In addition to our fire and water restoration and cleaning, our services include:

Content Services

  • Inventory- When a disaster strikes, complete an accurate inventory to help you properly account for your inventory and supplies. SERVPRO provides a detailed room-by-room inventory of contents, including photos, suitable for filing insurance claims.
  • Move Outs- When the business has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating contents for cleaning, deodorization, and storage while your business is being repaired.
  • Contents Cleaning-All restorable contents in the affected areas will be professionally cleaned and deodorized.

Structural Cleaning

  • Ceiling and Walls-SERVPRO of West Forsyth County team of highly trained professionals can reduce the cost and time of recovery by expertly cleaning lighter areas of damage, thus preventing the need to repaint.
  • Ductwork-The ductwork and HVAC system will be inspected to determine if they were affected by the disaster. Depending on the amount of damage, we will determine if your system needs to be cleaned and deodorized.
  • Deodorization- SERVPRO of West Forsyth County's professionals provides specialized services to rid your business of offensive odors. Our technicians will seek out the source of the issue and remove the scent.

Your business is one of your most valuable possessions and the key to your livelihood. So, call the experts of SERVPRO of West Forsyth County at (336) 946-1131.

No Disaster is Too Small When It's Yours!

Why You Should Pick SERVPRO for All Your Restoration Needs | SERVPRO® of West Forsyth County

8/4/2022 (Permalink)

As a locally owned SERVPRO location, we are aware of the difficult situations faced by business owners. The worst thing that might occur while you try and manage a successful company is a catastrophe that throws you off-course.

While you cannot foresee and almost certainly cannot avoid a natural calamity, you can be ready for one.

We recognize the fact that people within our community may experience both damage to their homes and damage to their businesses. Trying to rebuild after a disaster, regardless of the severity of the damage, can be difficult.

Establish an emergency plan to best prepare your family for responding to the devastation as well. Identifying the most frequent calamities in your community is the first step toward developing an emergency plan.

The American Red Cross has created a helpful website that gathers information from resources across the nation to aid you in preparing for your areas most common disasters. There are plenty of Red Cross locations near Winston-Salem that can help you prepare for any disaster through training and community presentations.

Whether you operate an organization or own a house or both, you will at some point be impacted by damage. In any case, you must start restoration as soon as possible to avoid severe damage. Here are some of the reasons why we are the team to depend on:

Why Choose SERVPRO of West Forsyth County?

We recognize that no two scenarios are identical. While disaster situations that require repairs are incredibly common throughout the United States, each case is unique.

For example, over 14 million homes are at risk of flooding every year, yet the harm done to each residence differs.

This is why our team of specialists have been trained to deal with damage of any size and complexity, so you can be confident that we will get the work done. To provide an effective solution, we will evaluate the specific variables of your unique scenario.

Our services are available around the clock. The most crucial thing to understand about disaster recovery is that you need to act rapidly. This is important to effectively restore your home or place of business to its preloss condition and to keep the damage from escalating further.

Furniture, upholstery and any belongings inside can all sustain quick, severe damage when water infiltrates your home. Additionally, if the water is overlooked for a long time, mold can grow and ruin anything it touches! This is why our team is available any hour and any day to respond to emergency situations.

We provide more than just disaster recovery. In addition to picking up the pieces created by a disaster, we handle every aspect of the process.

We assist you in gathering your belongings to avoid further damage, and we can work directly with your insurance agent to make the insurance process stress-free. Throughout the rigorous recovery process, we strive to help in any way we can—hopefully making it much less difficult for you!

No matter how severe the damage, your local specialists at SERVPRO of West Forsyth County can tackle the aftermath of any emergency situation. Our restoration experts use advanced technologies and years of training to quickly get your property back to its preloss state!

When you suffer damage to your home or business, it’s important that you know who to call! Contact us today to get restoration started faster 336-946-1131.

What You Need to Know About Flash Flooding in your Clemmons Home

7/30/2022 (Permalink)

The south is known for a few things, and as we've seen recently, severe weather is one of those things. One of the most dangerous events we can see in the south is flash flooding. According to, flash floods are the #1 weather-related killer in the United States. Flash flooding happens when the rain's intensity is too much for the soil to handle. It can occur within minutes or hours after a rain event. Most flash flooding is caused by slow-moving thunderstorms which are repeated areas of rain, typically associated with thunderstorms that move over the same region in a relatively short period. Some of the types of warnings related to flash flooding are as follows:

  • Flood Advisory means being aware.
  • Flood Watch means be prepared as conditions are favorable for flooding
  • *If these are upgraded to a warning, you must take action immediately.

If your home or business is damaged due to flood waters, the clean-up can be a long, arduous process. Removing the water would be your first step and then try to salvage any personal possessions you can. You will need fans and dehumidifiers to try dry out the space and antimicrobials to help with any mold growth. You'll need to undertake these tasks while wearing proper safety gear to avoid contact with bacteria in the flood waters. If that seems overwhelming, then just call the experts at SERVPRO of West Forsyth County at (336) 224-2465. Our team of experts offers 24-hour emergency services and is here to help you make it "Like it never even happened."