Recent Posts

Preempting Water Threats at Home | SERVPRO® of West Forsyth County

9/7/2021 (Permalink)

Look, we don’t want to scare you, but something’s going on in your water-based appliances. Now you didn’t hear it from us (guess you did, actually), but word on the street is that your water is planning an escape.

Every pipe and hose is full of water under pressure, intent on getting out. And it only takes the smallest hole for gallons of it to come spewing out onto your floor.

That’s why it’s helpful to acquaint yourself with common leak areas—so you might be able to stop this nefarious plan before it comes to fruition. Let’s look at a few suspects:

Toilets. Your toilet may leak primarily as it wears down rubber pieces over time—the flapper (which will leak water into the bowl), the valve seal and the supply hose washer (which will leak into the floor).`

Appliances. Washing machines are notorious for blowing out hoses after a few years, and any appliance that makes use of water is prone to develop leaks in connections or from faulty hoses. And water heaters, if used past their safe lifespan, can actually explode.

Clogged gutters. This might not be your favorite thing to check, but unclogging your gutters a couple of times a year is probably the most sure-fire thing you can do on this list to prevent water damage.

Roof damage. Roofs and shingles really take a beating, and they’re likely to crack or break over time. Give your roof a visual inspection from the ground regularly, especially after storms that may cause acute damage.

Pipes. We always suspect older pipes, which can become rusted and sketchy, but newer pipes can fail too because of poor insulation or installation. And your main outdoor water line can be invaded by tree roots.

Blocked garbage disposals and sinks. Grease and oil can make it hard for your disposal to operate properly, and certain foods can dam up in your pipes as they are ground up. Avoid anything that clumps or soaks up a lot of water—coffee grounds or rice, for example.

Water is always on the lookout for new places to spread, but a little work on the front end of things may be able to prevent some leaks around your home in the end.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO of West Forsyth County today so we can get started. It's best to contact us directly at 336-946-1131

Fire season is upon us, we're ready to help

9/3/2021 (Permalink)

We’re coming up again on that time of year where fire is used more often. Fire pits in the back yard, Jack-O-lanterns, decorative candles, and turkey fryers, all have flames associated with them.  If care is not taken to use properly then you could need the professional services of SERVPRO of West Forsyth County.

Our fire restoration services include a trained Fire & Smoke Restoration Technician who knows what to do and not do in a fire damaged home or business.  Odor Control Technician, this tech is trained on the best practice methods of getting the smoke smell out of your home or business and will advise what items can be deodorized and which should be replaced. In a fire the soot goes everywhere, and it gets into places and on areas you didn’t even know you had. Our Upholstery & Fabric Cleaning services will help restore your home or business to a preloss condition.  Water Damage Restoration is our primary business. Since 1967 we have been controlling water and drying out structure and contents for people who have had to have fires put out with the fire hoses.

We hope that you never need these services, but hope you will find comfort in knowing there are trained professionals to help you make a fire damage “Like it never even happened.” Call us directly at 336-946-1131

Don’t Get Surprised by Summer Storms | SERVPRO® of West Forsyth

8/29/2021 (Permalink)

Summer comes and goes in a flash, so you probably try to cram in as much activity as you can while it lasts. You’re determined to live it up while the days are still long—heading to Truist Stadium to watch the Dash, or maybe you’re going to soak up some rays after a session at the local pool.

But wherever you’re headed in summer, you may need an underrated summer accessory—the umbrella.

Summertime in Forsyth County is actually perfect for thunderstorms. Summer is our wettest season, with average number of rainy days and precipitation peaking in July. Hot summer air combines with sticky southern moisture to create those afternoon and evening summer storms that seem to pop in out of nowhere.

Be Storm-Alert

If a storm alert is issued or a warning given, take some time to get ready. Grab an NOAA Weather radio if you want steady, reliable updates with no distractions.

If flooding is possible (particularly flash flooding), rethink your plans and stay in. Take stock of items in your yard as well, so you don’t have things blowing over or getting washed down the block.

Practicing storm readiness isn’t quite as fun as watching the home team beat the Grasshoppers, but it can go a long way toward keeping you safe. Many of the storm-related fatalities that happen each year could be prevented with a little precautionary action.

Be Storm-Safe

Stay inside once thunder starts rolling—this means you’re in range of a lightning strike, even if it’s not raining yet. Keep yourself indoors until thunder has stopped for a half hour.

While the indoors keeps you safest, you should still be mindful of lightning, which can send electric current surging through tubs and showers. A storm can also shatter windows, so stay away from them while you shelter.

Check your emergency kit to make sure it has everything you need to survive at least three days without power, and pack a mobile kit in the car in case evacuation becomes necessary.

If flooding does occur, do not try to drive through it, as rushing water of only a foot can carry away a full-size car—stay indoors or on high ground. And don’t touch floodwater if you can manage it, because it can make you sick.

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.  It's best to call us directly 336-946-1131

Winston-Salem’s Trustworthy Source for Disaster Recovery | SERVPRO® of West Forsyth County

8/7/2021 (Permalink)

Owning a home or business is a delicate balancing act. There are a thousand things that have to keep continuously spinning and running just so, or the whole thing gets out of whack. One hiccup is all it takes to shake the ecosystem.

But sometimes that one hiccup comes along, and it’s more like a heaving lurch that disrupts everything—a natural disaster, a fire or an exploding water heater can definitely be one of those major disruptors that makes everything stop.

That’s when you need us, and here’s why:

We’re Always Ready and Faster to Any Size Disaster

When your world stops, we’re ready. Our teams are geared up around the clock to make sure we reach you faster than anyone in the industry.

Wasted time means thicker swaths of black mold, more deep-seated smoke smell or another rank piece of soggy furniture. A rapid response means faster recovery, and having a SERVPRO team right here in Forsyth County means you benefit from the combination of a fast, local team and the stacked national network of SERVPRO resources.

We’re Trained to Handle Residential and Commercial Services

There’s no one-size-fits-all solution, and don’t let anyone tell you differently. We’ve trained and innovated for over a half century because we’ve seen and learned to adapt to the needs of home and business owners all over the country.

We’ll Make It "Like it never even happened."

While our methods are many, our promise is singular: We’ll provide you with unimpeachable service, perfectly executed, and we’ll leave your home or business in such a fully restored state you’ll have to revisit your diary to remember we were even there.

We Offer the Services You Need in a Changing World

In the post-pandemic era of virus consciousness, part of the duty of business owners is to ensure a safe environment. Lucky for you, we developed the Certified: SERVPRO Cleaned program. Now you can safeguard your customers and employees, and foster consumer loyalty in doing so.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO. It's Best to contact us directly at 336-946-1131

Wind damage can lead to water damage

8/2/2021 (Permalink)

When Lanie Pope says to expect “damaging winds” from a storm she is forecasting, what does she mean exactly? And what does it mean to you a home or business owner. Damaging winds are classified as those exceeding 50-60 mph. Often, called “straight-line” winds to differentiate the damage they cause from tornado damage. Wind damage can lead to a roof leak and could be covered by insurance depending on your policy.

This type of damage can come from a number of different processes. Most thunderstorm winds that cause damage at the ground are a result of outflow generated by a thunderstorm downdraft. Damage from severe thunderstorm winds account for half of all severe reports in the lower 48 states and is more common than damage from tornadoes or hail. Wind speeds can reach up to 100 mph and can produce a damage path extending for hundreds of miles. The recent storm we had over the weekend raced from Davie County to Alamance County in a matter of just a few hours. That storm cause down trees and other damage to home and businesses in Clemmons NC.

Who is at risk from damaging winds? Anyone living in thunderstorm-prone areas of the world is at risk for experiencing this hazard. But, people living in mobile homes are especially at risk for injury and death. Even anchored mobile homes can be seriously damaged when winds gust over 80 mph.

SERVPRO of West Forsyth County can help with water damage inside your home or business. For disaster recovery services related to a storm call us directly at 336-946-1131

Wildfire Protection That Starts at Home | SERVPRO® of West Forsyth County

7/22/2021 (Permalink)

One of the scariest thoughts for any homeowner is the idea that their home might be threatened or even destroyed in a raging wildfire. North Carolina was actually the No. 5 state in the country for wildfires in 2020, so the possibility might not be as far-fetched as you might imagine.

But you can take steps to make your home less susceptible to wildfire, on top of the oft-ignored practice of simply being careful, which is the best method of prevention.

Let’s talk about a step called “defensible space.”

What Is Defensible Space?

It’s not about stopping invaders from Pluto. “Defensible space” is the practice of making the property around your home safer, so that fire can’t close in on your home.

You can slow or stop the spread of a fire with the right combo of regular pruning and tree spacing, gravel and inorganic material as a kind of hardscape moat around your house, and removal of dry fuel sources like dead trees or brush.

Defensible space is a way of choking a fire out before it takes your home. With limited fuel available, a fire has nowhere to spread. Defensible space also gives firefighters their best chance of stopping a wildfire before it gets to your house, by giving them adequate space in which to work.

Why Defensible Space Matters

Though West Coast wildfires get most of the press, they can and do occur all over the country. In fact there were over 59,000 wildfires nationwide in 2020.

Even disregarding the 10,000+ fires in California, that’s still an average of almost 1,000 fires per state in 2020, with no state tallying zero fires.

North Carolina was well above that average, with a total of 2,364 fires, giving up almost 13,000 acres of land to their blazes. And 2021 is shaping up for more of the same—the number of fires so far has increased by 25% over last year.

It behooves homeowners to take any available protection when wildfires are concerned, and defensible space is one more step you can take to prevent losing your home to one.

If your home is damaged by fire of any sort, wild or not, SERVPRO is ready and able to repair the damage caused. Get in touch today to get the pros on your team. It is best to contact us directly 336-946-1131.

Creating a Safe Environment for Returning Customers | SERVPRO® of West Forsyth County

6/21/2021 (Permalink)

a SERVPRO employee placing a CSC sticker on building glass If you’re business has sanitation and cleaning needs, reach out to the SERVPRO of West Forsyth County team.

With cities like Winston-Salem and rural areas alike finally experiencing major comebacks in the area of COVID-19 recovery, hopes are rising that “normal” life is on its way back to stay, and business owners are highly anticipating recovery as well.

But as a reticent public returns to in-person shopping habits and on-site work, it’s in your interest as a business owner to provide employees and customers with a safe, germ-free environment in which to shop and work.

That’s why you need to have your business Certified: SERVPRO® Cleaned.

Get Certified: SERVPRO® Cleaned

The Certified: SERVPRO Cleaned program gives returning individuals peace of mind by incorporating a blend of high-grade biohazard cleaning solutions and marketing tools that let your teams and customers know they’re in good hands inside your store or office.

What makes this program so unique? Let’s check out the three C’s of a Certified: SERVPRO Cleaned program:

Consult. Your business is unlike any other, and we know that it has cleaning and sanitation needs that no one else around may have. That’s why we work with you to create a custom strategy that meets your specific needs. It also helps that SERVPRO of West Forsyth County is locally owned and operated, so we are already familiar with many of the unique sanitation needs of north-central North Carolina.

Clean. Now the fun begins (well it’s our kinda fun, anyway). We’ll get to work with proprietary, hospital-grade disinfection solutions that have are strong enough to counteract dangerous threats like anthrax and MRSA, and your building will get a resulting cleaning that meets or exceeds the strict guidelines of the CDC. And COVID-19 protection is only the beginning—our holistic cleaning approach gives your customers and employees protection against airborne and surface pathogens of all kinds.

Certify. Now you have a superpower—specifically, the power to instill confidence in potential patrons and returning employees before they even come inside. How? By displaying the Certified: SERVPRO Cleaned shield in windows, on doors and on your website. Your customers will greatly appreciate the care you’ve put into keeping their environment safe, and they’ll be more likely to come inside and spend a while browsing, eating, or engaging because they know you’ve taken real precautions to ensure their continued safety.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side. 

It's best to call us directly at 336-946-1131

Is My Basement Water-Damaged?

6/14/2021 (Permalink)

You may be the proud owner of a home with a built-in basement, and you may be one of the many homeowners who find it to be a beloved, useful space, good for extra storage, shelter from storms or even a bonus living area.

But if you do own a home with a basement, you may also be aware of the moisture issues that sometimes plague homeowners and threaten the enjoyability of basement life. Because basements are dug directly into the ground, they are susceptible to moisture and pressure from the ground, and of course they also take on water from leaky pipes and overflows of other kinds, and oh yeah, sometimes it rains and…you get the point.

While you may be one of the lucky owners who never encounter a water issue in the basement, the odds of it happening are high enough that you should know the common indicators. So let’s examine what you need to look for to stay on top of having a dry basement.

Identifying the Signs of a Wet Basement

Unpleasant, musky odors. You know the smell, right? The musty, pungent whiff that often greets people as they head downstairs is so common that people often don’t even realize it shouldn’t be there. You may just think of it as the way basements smell, but truthfully this smell will only arise when mold and mildew are present in the environment. That scent is the first sign of mold growth, even though you may not see it yet.

Flaking paint on masonry or walls. Paint can’t hold back water leaks. Waterproof paint may mask it for a while, but eventually it’s going to show you what’s been going on, in the form of bubbles, flakes and cracks. If those are present, there’s a leak causing them that you need to find before it becomes a bigger issue.

Foundational cracks. Cracks in your foundation are a big issue that can’t be ignored. Houses shift over time, but a full-blown crack in the block requires attention. You may get the warning signs of cracks in the floor, the ceiling or in your walls, showing you that your house is under stress. If these cracks grow, they could be an indicator of a serious problem and a big water leak around your basement walls.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more. It's best to call us directly 336-946-1131

Two things for fire safety

4/12/2021 (Permalink)

Smoke detectors are the best way of being alerted to a fire and surviving it. This is especially true when installed correctly by a licensed professional.   According to U.S. Fire Administration, most alarms have a life span 8-10 years so if you already have lived in your house for 10 years you probably should have it replaced.  Keep it in good working order by ensuring that it is free of dust and pest debris. Monthly monitoring companies will often times have a tamper alarm when you are doing anything around the smoke detector. You will be talking with them soon if you did not let them know ahead of time that you are testing or changing batteries.

Do you have a fire extinguisher? Do you know how to use it? Do you have the right extinguisher? The most recommended extinguisher for the home is a 2-1/2-pound Class ABC Class A - fires involving solid materials such as wood, paper or textiles. Class B - fires involving flammable liquids such as petrol, diesel or oils. Class C - fires involving gases.  The recommended fire extinguisher can handle these types of fires however if you can’t reach any part of a fire with the extinguisher you should evacuate and dial 911.  Always be sure you have an exit at your back when fighting a fire, it should be a clear path to safety.

Flash Flood Warning what does that mean?

4/8/2021 (Permalink)

So Lanie Pope comes on the air and says “flash flood warning” what does she mean exactly? Well, we have to break that down and define what she means by each word and the order they are in. The word flash is pretty self-explanatory it is going to happen quickly. Flood is defined by “cover or submerge (a place or area) with water.” As a noun it adds “especially over what is normally dry land.” The word warning says that this condition is eminent that it will happen or is happening now.

Knowing whether or not you are in an area prone to flooding would be helpful to prepare for such a disaster.  You can check the North Carolina Flood Risk Information System (NC FRIS) to see if you live in or close to an area that is prone to flooding.  You also do not have to live in a flood plane to get flood insurance.

Homeowners and renters’ policies rarely cover flooding. Contact your insurance agency about getting flood insurance. Flood insurance is administered by FEMA and a helpful FAQ can be found here.

If your home or business suffers water damage from a flash flood call us directly 24/7 at 336-946-1131. SERVPRO® of West Forsyth County Professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

We make it “Like it never even happened.” It’s best to call us directly at 336-946-1131