SERVPRO of West Forsyth County Employee Photos

Man sitting with green background

James Otterberg

James is our General manager and owns SERVPRO of West Forsyth County that operates here in the Winston Salem, NC area. Providing both residential and commercial locations various water, fire and mold mitigation restoration services. James is IICRC certified in Water Damage Restoration. James is also certified in EPA lead paint renovation.

Michael Watson

Michael our Production Mgr. has been with SERVPRO of West Forsyth County since the doors opened in 2010. His 15 years of experience in the residential and commercial construction industry is a positive asset to our team. Michael holds certifications in Fire, & Water Remediation, as well as Carpet & Upholstery Cleaning and Lead Paint Renovations. 

Terri Smith

Terri our office manager handles the administrative duties of our business. She can also be seen on a job as she is also Water Damage Remediation Certified. Terri has been with SERVPRO of West Forsyth County since May of 2013.

woman smiling

Betty Vanhoy

Betty Vanhoy is the Sales and Marketing Manager for SERVPRO of West Forsyth County. Betty joined the SERVPRO team in October of 2014 and transferred to SERVPRO of West Forsyth County in July 2022.  She holds the WRT certification from IICRC. Betty loves helping customers and volunteering in the community

Male employee with Black hair smiling in front of a green background

Will Velasquez

Will is a Production Crew Chief, who leads Water Restoration Technicians as they mitigate and restore your home or business using IICRC standards and state of the art equipment. Other certifications include Mold Remediation, Structural Drying, and  Health and Safety. Will has been a crew member with SERVPRO of West Forsyth County since of 2020

Male employee with blonde hair smiling in front of a green background

DJ Beverly

DJ is a Production Crew Chief, who leads Water Restoration Technicians as they mitigate and restore your home or business using IICRC standards and state of the art equipment. DJ has been a crew member with SERVPRO of West Forsyth County since of 2016

Male SERVPRO employee with brown hair and green background

Patrick Davey

Patrick Davey is a Production Crew Chief, who leads Water Restoration Technicians as they mitigate and restore your home or business using IICRC standards and state of the art equipment. DJ has been a crew member with SERVPRO of West Forsyth County since August of 2018