SERVPRO of West Forsyth County Employee Photos

Man sitting with green background

James Otterberg

James is our General manager and owns SERVPRO of West Forsyth County that operates here in the Winston Salem, NC area. Providing both residential and commercial locations various water, fire and mold mitigation restoration services. James is IICRC certified in Water Damage Restoration. James is also certified in EPA lead paint renovation.

Michael Watson

Michael our Production Mgr. has been with SERVPRO of West Forsyth County since the doors opened in 2010. His 15 years of experience in the residential and commercial construction industry is a positive asset to our team. Michael holds certifications in Fire, & Water Remediation, as well as Carpet & Upholstery Cleaning and Lead Paint Renovations. 

Terri Smith

Terri our office manager handles the administrative duties of our business. She can also be seen on a job as she is also Water Damage Remediation Certified. Terri has been with SERVPRO of West Forsyth County since May of 2013.

Ed Dean

Ed Dean is the Sales and Marketing Manager for SERVPRO of West Forsyth County. Ed joined the team in October of 2013 and holds the WRT certification from IICRC. A veteran of Desert Storm, Ed has been in customer service and sales most of his career. 

Jeff Williams

Jeff is a Production Crew Chief, certified in water damage mitigation with a WRT certification from IICRC. Jeff came to us with 12 years of construction and finish carpentry experience. Jeff joined our team in September of 2011

Patrick Davey

Patrick Davey  is a Production Assistant who helps our Water Restoration Technicians restore your home or business using IICRC standards and state of the art equipment. Patrick has been a crew member with SERVPRO of West Forsyth County since August of 2018

Man sitting green background SERVPRO Logo

Christian Gilliam

Christian has been a helper tech with SERVPRO of West Forsyth since December 2018. Before that Christian was an IT tech with the US Army a Veteran we are proud to have on our team.