Recent Fire Damage Posts

Wild Fire Safety To Your Home

6/12/2019 (Permalink)

Research has determined that wild fires are natural phenomenon they may or may not not have been started naturally, but are useful to nature to renew the forest. However our homes are built in nature and we need to ensure that we are doing what we can to prevent the spread of wild fires to our living spaces. Most people think it’s the wall of fire that starts the house fire. But most of the time it is embers in the air that lands on combustible materials that causes a new fire to erupt.

We have talked before about the importance of keeping gutters cleaned for winter, but summer is equally important. Dry leaves on the roof are a perfect kindling to start a fire. So not only does keeping your gutters clean help prevent water damage it can help prevent fire damage.  Most roofing materials are Class A fire resistant which means they can be exposed to a fire for two hours before they start to burn. When replacing your roof be sure that the roofing material is rated class A.  There are three ratings and information regarding them can be found here.  

Siding like clap board or wood shingles can also be combustible but new construction should also be rated A, B or C. Consider replacing with a fiber cement siding. If replacing all of the old siding is not a cost effective option, consider the bottom 1/3rd around your home. If embers hit the side of the house they will be less likely to ignite the siding that is noncombustible. Fiber cement siding can be stained to give the appearance of wood siding.

About your yard and flowerbeds, mulch is beautiful and a natural looking weed preventer. But it is also a combustible material especially when dry. Natural stone or brick chips are a perfect alternative. These types of materials should be what is next to your home and out to about five feet from it. 8-30 feet you can plant bushes and shrubs.  Be sure that trees that are clustered together are clear of dead clippings and kindling.  The thought is to reduce the intensity of a fire as it approaches your home and give you the best opportunity to have it run out of fuel to burn.

SERVPRO of West Forsyth County cares and hope you have a safe and happy summer!

IF you need our services call us directly at 336-946-1131

Pet Fire Safety

4/10/2019 (Permalink)

We think of fire damage mostly in the winter, because some Winston Salem folks use wood stoves and fire places for heat.  But because we normally eat three meals a day, we cook and therefore have a risk of fire anytime of the year. Unattended cooking fires are the leading cause of fires in the home according to the NFPA.

We also have a risk during a power outage. Rather than use flashlights we use candles and lanterns during these extended periods without power. However the top three days for candle fires in the home are New Year's Day, Christmas, and New Year's Eve. Fire fighters across the US responded to approximately 8200 fires started by a candle each year between the years of 2012-2016. 60% or 3 out of 5 were because the candle was too close to combustible materials.

Pets can cause fires also, Preventative Vet reported in 2016 that pets started 1000 house fires. That’s more than 10% of the fires first responders were called out to put out.  The biggest tip SERVPRO of West Forsyth can give you is never leave flames or cooking devices unattended. Be sure to reduce the number of cords that your pet and especially puppies can get to. Coat exposed cords with a deterrent like a bitter spray. If you do use candles ensure that the animal can’t jump up near it or tip it over. Dogs are attracted to food, couple food near a gas stove and you have a recipe for disaster.

We hope that you never have to deal with a fire loss, or worse the loss of a pet due to fire. But if fire affects your home or business call us directly at 336-946-1131

Cooking Up a Safe Holiday Season

11/21/2018 (Permalink)

Startling statistics underscore the need for caution in the kitchen

Holiday party planning begins now for many families, and Jeff Meadows of SERVPRO of West Forsyth County offers some important reminders to Winston-Salem residents to help ensure this season glows with the warmth of good food and good friends, and not with the glare of a devastating home fire.

“The holiday season is a time when many families plan big and elaborate meals for large groups of people,” says Meadows. “But all that cooking creates an extraordinary risk of fire. For a safe and festive holiday season, it’s important to understand that risk and take steps to minimize it.”

Cooking Fire Safety

Research from the National Fire Protection Association (NFPA) reveals that in 2017, on average, U.S. fire departments responded to a home fire every 88 seconds.1 Cooking equipment was the leading cause2 of home fires and fire injuries, causing 47 percent of home fires. These fires resulted in 20 percent of the home fire deaths and 45 percent of the injuries.

“Winston-Salem families should keep these statistics in mind as the holidays approach. According to the NFPA, Thanksgiving is the peak day for home cooking fires, followed by the day before Thanksgiving, Christmas Day, and Christmas Eve2,” says Meadows. “Families should also be aware that frying poses the greatest risk of fire, in fact, the NFPA discourages the use of outdoor gas-fueled turkey fryers that immerse the turkey in hot oil.3 this video graphically illustrates the danger these devices can pose.

Meadows offers these additional cooking safety tips from FEMA’s U.S. Fire Administration.4

  1. Keep an eye on what you fry: If you see any smoke or the oil starts to boil, turn the burner off.
  2. Stand by your pan: If you leave the kitchen, turn the burner off.
  3. Turn pot handles toward the back of the stove so that no one can bump them or pull them over.
  4. Wear short sleeves or pull sleeves up: 18 percent of cooking fire fatalities in 2016 were caused by ignited clothing.2
  5. Keep a pot lid or cookie sheet nearby to cover a pan if it catches on fire.

“Taking common sense precautions like these and keeping kids and pets out of the kitchen during meal prep can help keep your holiday celebrations safe,” says Meadows. “The precautions you take could help prevent a devastating home fire, a tragic injury, or even the loss of life. While SERVPRO disaster response professionals are fire damage restoration specialists, they know how important it is to keep the focus on fire prevention, because for some types of loss, there is no remediation.”

SERVPRO is an industry leader and provider of fire and water cleanup and restoration services. For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit SERVPRO of West Forsyth County’s website. For more information on SERVPRO of West Forsyth County, please contact Jeff Meadows at (336) 946-1131.

Cooking and Fire Prevention Safety

10/24/2018 (Permalink)

The Holidays are upon us and we will be doing more cooking. And unless you live on takeout and fast food, cooking is necessary to feed your family. But not all of us were born Emeril Lagasse or Gordon Ramsay. We novice chefs need a little more help. And sometimes, accidents happen. According to the NFPA (National Fire Prevention Association) Two-thirds (67%) of home cooking fires started with the ignition of food or other cooking materials. Before you cook up a disaster, know how to put out potential fires.

How to prevent a kitchen fire

Stay nearby, this sounds unnecessary to say but unattended cooking are by far the leading cause of kitchen fires. According to the NFPA, unattended cooking is the leading cause of kitchen fires. Don’t leave your boiling spaghetti alone!

Place your products elsewhere Keep your towels, paper towels and pot holders away from open flames because they pose a fire hazard.

Have the proper tools. Besides a lid and a fire extinguisher, ensure smoke detectors are working properly test them biannually. When cooking on a stove top, always keep a lid nearby that fits the pot or pan you’re using. That way, if the food catches fire, you can put the lid on to quickly smother the flames.

Salt, a handful of salt, which cuts off the oxygen supply and smothers the fire.

Baking soda, like salt, baking soda works to put out grease fires, Sexton says. For example, if grease falls to the bottom of the oven and catches fire, covering it with baking soda should put it out.

Fire extinguisher. If you don’t have access to salt, baking soda or water, use a fire extinguisher. Keep one handy in your kitchen in case of emergencies, Reith and Sexton suggest. Know where it is and how to use it.

Water

If your towel or pot holder catches fire, put it in the kitchen sink and douse it with water. But never use water to put out a grease fire. Pouring water onto a grease fire will make a bad situation worse.  This can cause burning oil to splatter or even bigger flames to form. Burning drops of grease or oil can spread quickly out of control.

How to put out a kitchen fire. Smother the flames Fire needs oxygen to thrive. Thwart flames by cutting off their supply. Turn off the heat. Remember to turn the burner off when a fire occurs. If the fire starts in an appliance, like your oven or microwave, immediately cut the power source and close the door, Sexton says. If you catch it early enough, there won’t be enough oxygen, and the fire will die.

Evacuate. Don’t be a hero. If a fire gets out of hand, you should get out of there. According to the National Fire Protection Association, 55 percent of non-fatal home cooking fire injuries occurred when the victims tried fighting the fire themselves.

Call 911 - Emergency service providers undergo many hours of training to handle these situations, so avoid putting yourself at unnecessary risk. Let professionals who know the risks and dangers handle it. According to the city website for the FY 2017 Winston Salem has responded to 769 fires.  That is actually down from 2015 when they responded to 819 fires.

Be sure to stay safe and for more information and tips on what to and not to do see our website SERVPRO of West Forsyth County. After the fire department leaves there will be damage, call SERVPRO of West Forsyth County to help make it “Like it never even happened.”  It’s best to call us directly 336-946-1131

Halloween Fire Safety

10/1/2018 (Permalink)

One of the top reasons kids get hurt on Halloween is because they get hit by cars. Be sure to ensure they can see clearly and be seen clearly. If possible leave out the accessories to give the child a free hand to hold while you cross the street with them.  If you’re driving on Halloween be sure to keep this in mind that kids may be crossing the street and can’t be seen as readily.  

Be sure to use flame retardant materials in the costume. Some folks still light candles for their jack-o-lanterns. Loose ill-fitting costumes could be at risk for catching fire. They could also be a risk for a tripping hazard another good reason to leave the accessories out of hands to allow them to catch themselves.  Instead of lighting the pumpkin try using a glow stick or battery operated LED light.

Decorations are another source of materials at risk of catching fire. Many of these are made from paper, dried corn stalks or other dried flowers. Be sure to keep them clear of flames or other heat sources such as portable heaters. Also don’t block entrance and exits with decorations that may inhibit you from exiting quickly and safely in the event of a fire. Two of every five fires reported were because decorations caught fire in the home according to the NFPA.

If you do use candles be sure to use sturdy holders that will not tip easily, and use in uncluttered stable surface. Avoid the edge of the surface to not be knocked to the floor. Never use candles in a home where oxygen is in use. Keep Candles at least 1 foot from away from object that can burn, Most importantly never leave a candle burning unattended.

SERVPRO of West Forsyth County hopes you have a safe and Happy Halloween. Should you need any of our Fire Damage related services call us directly at 336-946-1131

Fire Damage Do's and Don't

8/22/2018 (Permalink)

Although home fires spike around the holidays, a home or office fire can happen any day of the year. People eat every day and therefore cook every day. Maybe not every meal but the risk is there. What are some of the concerns after a fire damage to my home or office? The fire department has to investigate all calls they are called to. So, before the last fire fighter leaves, ask them if it is ok to call SERVPRO of West Forsyth County to come and get started on the cleanup.

After any fire damage situation, our primary focus is safety of the people who live or work there and our employees:

  • Is it safe to stay in the house? 
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns. 
  • Only do activities that are safe for you to perform. Did the fire go through the ceiling? Is there a danger of it collapsing?  
  • Wet materials can be VERY heavy. Be careful!   
  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome and other metal surfaces with light coating of petroleum jelly or oil. This could include silverware, guns, and expensive faucet fixtures
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers. 
  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO of West Forsyth County professional. Smoke particles are different and may need special treatment in order to save costs.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Contact SERVPRO of West Forsyth County Regarding a Fire or Smoke Damage Emergency - (336) 946-1131 

SERVPRO of West Forsyth County proudly serves Winston-Salem, Clemmons, Lewisville, Pfafftown, Rural Hall, and surrounding areas. We are available 24 hours /7 days a week and are ready to restore damage to your home or commercial structure. It is always best to contact us directly.

Be prepared for a fire loss.

5/25/2018 (Permalink)

We have recently had friends and neighbors in the Winston Salem area who have suffered a fire loss. The recent volcano eruptions in Hawaii remind us that Mother Nature is unpredictable and devastating. So far 26 homes have been destroyed. Closer to home just two years ago wild fires in Western NC and East TN burned more than 45,000 acres and cost home and business owners $36.8 Million dollars. Wild fire season typically starts in March but resources say that it is a year round problem. Home fires peak at the holidays but can strike anytime. Being a 24 hour emergency disaster cleanup company has taught us that you never know when the worst day of your life will strike.  This time of year also lends to an increase in home fires due to decorating with flags and cooking for the national holidays. SERVPRO of West Forsyth County can't stress enough the importance of being prepared. 

Make spreadsheets of valuable items with cost new & current value, copy receipts for major ones as you buy (you don't absolutely have to have them but makes it easy), take photos with smart phones, and prepare yourself for your WORST DAY. Have a conversation with your insurance agent about your coverage's, do they have any advice to prepare? Do they have an inventory guide? What are you responsible for?  READY.GOV has this advice for ensuring that you get through a fire or disaster here. You can also send the information you will need in an email. From there you'll ALWAYS have it so long as it is in the cloud or an internet based email. Keep it in an email folder marked Disaster Day Insurance. This way you'll have it through fire, flood, or national disaster. You can also keep these documents in a fire proof box or safety deposit box. Digital copies will make it easier to discuss with the insurance company. Have it already done so you don't have to worry about wondering what you're missing. Nor have the stress of figuring it all out when everything is gone. Microsoft Office has a great home itemization spreadsheet

You will need a team of people who will help get you back to normal. One that will be there for you on your WORST DAY.  SERVPRO’s Emergency Ready Profile (ERP) can help you or a business gather that team for you.  SERVPRO of West Forsyth County hopes that you never need to put the plan into action, but knows that being prepared for a disaster is better than not being prepared.

Should you need our services it’s best to call us directly at 336-946-1131

Dryer Fire Safety

5/21/2018 (Permalink)

According to FEMA 2,900 clothes dryer fires are reported each year. That is more than 240 a month! Of the causes the number one reason the fire started was because the lint collection tray was not cleaned. 34% of these fires could have been prevented by cleaning the lint. It is recommended that you clean the lint filter each time you use the dryer and clean the exhaust hose ductwork at least once a year.

Other things that you should NOT do when using a dryer are

  • Do not overload the dryer
  • Do not turn a load on before you leave the house or go to bed.
  • Do not cover the vent damper with a cloth or mesh screen
  • Do not dry anything the manufacture has stated “dry away from heat” These could be flammable.
  • Do not dry items that have come in contact with flammable liquids such as gas or oily rags

The picture this blog is attached to we can’t say for sure what the cause was but the dryer is where it started. What SERVPRO of West Forsyth County wants you to take away from this blog is that most are preventable with proper maintenance service and operation.

Should you have a need to make fire damage “Like it never even happened.” Call us directly at 336-946-1131.

Time is critical even after the fire is out

4/25/2018 (Permalink)

The cost of smoke and fire damage restoration depends on a few variables even after the source is subdued. To prevent secondary damage call on a professional to help as soon as the fire department says it’s safe to start the mitigation process.

Soot, when left on surfaces can corrode and permanently discolor in the span of a few hours. If left for days, the issues can become irreparable and require the replacement of furniture, floor coverings, counter tops, and much more.

Beyond the soot; Burnt smells frequently linger, which make odor neutralization another important part of the process.

What many people don’t consider until they’ve experienced a fire first hand is the effects of the water used to put the fire out.  Parts of the structure and the contents that weren’t damaged by the fire itself may be adversely affected by the water and if not cleaned and dried quickly will need to be discarded and run the risk of mold growth.   

In order for smoke damage restoration to be most effective, the job should be approached as soon as possible by a professional in mitigation. Trained technicians can remove and neutralize odors, and quickly identify which items may be able to be restored.

Smoke, ash, and water all contribute to the devastation, so having someone with the proper training is crucial.  SERVPRO technicians with certifications in Fire and Smoke Restoration, Water Damage Restoration, Fabric and Upholstery Cleaning, Odor Control, Mold Remediation and Prevention, and Applied Structural Drying will have all the skills necessary to salvage and return rooms to a previous state

SERVPRO® National Call Center served 313 insurance and property management companies and their clients nationwide in the last year alone.  We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore the less that needs to be replaced. This helps our clients save millions of dollars each year and helps lower your insurance rates too!

24-Hour Emergency Service; in our business, you need us fast! Professionals are available 24 hours a day, seven days a week, 365 days a year.

Whether you live in Winston Salem, Clemmons, or Rural Hall, our trained, uniformed mitigation specialists are equipped to restore your property to preloss condition whenever possible and will walk you through the process until the work and your satisfaction are complete.

From large commercial environments to small residential losses, SERVPRO of West Forsyth County understands your loss is the job that matters most! 

Exhaust Vent Fire Safety

4/23/2018 (Permalink)

You have heard the phrase electricity and water don’t mix. Well lint, dust and hair can be hazardous also when combined with electrical items such as a bath room exhaust fan or dryer vent.  In an earlier blog we told you how an exhaust vent is a good thing to help prevent excessive moisture build up and mold growth in your bathroom. But like anything around your home proper maintenance will keep it in good working order and help prevent fire hazards.

According to NFPA.org (National Fire Protection Association) over 45,000 homes suffered a fire loss between 2010 & 2014 involving electrical failure or malfunction. These fires resulted in $1.4 billion in property damage and more tragically over 1300 injuries and over 400 deaths.  Those numbers are staggering when you consider that some are preventable with proper usage and maintenance of the electrical items around the house.

Exhaust vents can present a potential fire hazard if not cleaned and maintained on a regular basis. Fans over time build up lint which can cause the motor to overheat and ignite the lint, plastic fan blades and the nearby combustible wood structure. How fast lint builds up is dependent on how often it is used and the amount of particulate in the air moving through the exhaust or vent.

Dryer vents and exhaust fans are used in both commercial and residential properties.  The original install of this equipment was not purchased for longevity nor are most of these devices thermally protected. Thermal protection causes the motor to shut off should they seize and overheat. This safety feature has been available since the late 1970’s, but was not widely used until the early 1990’s.  Along with changing batteries in smoke detectors you should clean the exhaust fans in your home or place of work twice a year. If it starts to make noises or smells odd, it’s time to replace it.

If you have Fire, Water or Mold damage in your home or business call us 336-946-1131 SERVPRO of West Forsyth County. “Like it never even happened.”

3 Tips to prevent fires in the home

1/31/2018 (Permalink)

Growing up, we’re given important advice on preventing home fires: don’t leave candles burning; don’t leave your stovetop on; keep anything that can catch fire (like a pot handle) away from the stove.

Household fires are a growing problem in the U.S. According to the Department of Homeland Security, each year thousands of people die in home fires, which cause an estimated $7.3 billion in direct property loss annually.

Indeed, three often-overlooked household items can cause a fire: clothes dryers, batteries and power strips.

The Today show  spoke with Lt. Anthony Mancuso, Director of Fire Safety and Education with the FDNY to give us some helpful tips on minimizing the risk of house fires from these items.ip 1: Clean your lint screen

Dryers work best when the lint screen is clear. But did you know that a dryer full of lint is actually a fire hazard, too? Lint is extremely flammable, and electricity from a running dryer can be enough to spark it if the screen is full.

Luckily, it's easy to safeguard your home against this fire risk. Before starting the dryer cycle, simply open your lint catcher compartment and give it a quick swipe.

Tip 2: Carefully store your batteries

Batteries – particularly 9 Volt – pose a potentially serious fire risk. We tend to leave them lying around the house when they're not powering our electronics. We usually keep them sitting loose in a drawer somewhere.

But because of the design of 9V batteries - which feature both the positive and negative poles on the same side of the battery – they can be a real fire hazard.

Something as simple as a paperclip or coin coming into contact with both poles can be enough to overheat the battery and cause a spark, which can turn into a fire.

Even AA or AAA batteries should be stored in a safe way: store them upright, or cover the top with a piece of tape.

Tip 3: Be aware of what you plug into power strips or extension cords

Most people plug their devices into whatever open outlet is closest. But beware if that outlet is a power strip or extension cord! These devices can be mismatched with the voltage your device requires which could easily lead to a home fire.

This is especially a concern with items that heat up, like toasters, coffee makers or space heaters. These items should be unplugged when not in use.

When you start putting extension cords on some of these items, the extension cord may not be matched properly with the same size wire. When you’re pulling all that electricity through that other extension, it starts to melt that wire – and that’s when the fire starts.

What should you plug into a power strip or an extension cord? The power strip is for your computer, your flat-screen TV, any entertainment items. It’s not for space heaters or air conditioners; those items should be plugged directly into the wall outlet.

Take these tips into consideration to avoid a home fire. Should your home experience an unexpected disaster, visit SERVPRO® to contact the Fire & Water Cleanup & Restoration experts.

It's best to call us directly 336-946-1131

Holiday Candles And Cooking Be Safe

12/1/2017 (Permalink)

The holiday season is here and Winston Salem families gear up for decorating their homes and hosting large gatherings of friends and family, Jeff Meadows of SERVPRO® of West Forsyth County reminds homeowners to take note of some sobering statistics about home fire safety from the National Fire Prevention Association:

Cooking equipment is the leading cause of home structure fires. The three peak days for home cooking fires are Thanksgiving, Christmas Day and Christmas Eve.1

Candles fires peak in December. The top three days for candles fires are Christmas Day, Christmas Eve and New Year’s Eve2 .

“These statistics are a serious reminder of how the excitement of holiday entertaining can quickly turn into a life-altering fire or even a tragic injury or death,” says Meadows. “While glowing candles and elaborate meals set the stage for a great holiday get-together, homeowners need to exercise extra care in controlling the dangerous potential for fires.” 

According to the NFPA3, unattended cooking is by far the leading cause of home cooking fires, with frying posing the greatest fire risk and electric ranges posing a higher risk than gas ranges. Range top cooking in general started the majority of home cooking fires and caused 86 percent of related civilian deaths for the reporting period.

While incidents of candle fires peaked in 2001 and have been falling since, candles are still one of the top 10 causes of U.S. home fires, according to the NFPA. As with cooking fires, unattended or abandoned candles account for a large portion of candle fires–almost 20 percent–but the most frequent cause of candle fires is placing the candle too close to something that can burn, like curtains, decorations or furniture. 

“It’s easy to see why cooking and candle fires both peak during the holiday season,” says Meadows, “and it’s also easy to see why homeowners need to take extra care when decorating their homes or entertaining. A moment’s inattention at the stove or a guest repositioning a candle on a tabletop may be all it takes to turn the festivities into a fight to save property and lives. While our business is fire and water damage restoration and we stand ready to help at a moment’s notice if disaster does strike, our sincere hope is that our friends and neighbors will enjoy a fire-free and festive holiday season.” 

For more information about fire and water damage restoration services, please visit http://www.SERVPROwestforsythcounty.com/fire-smoke-damage-restoration . For more information on SERVPRO® of West Forsyth County, please contact us at (336) 946-1131

http://www.nfpa.org/safety-information/for-consumers/causes/cooking

http://www.nfpa.org/research/reports-and-statistics/fire-causes/candles 

http://www.nfpa.org/Public-Education/By-topic/Top-causes-of-fire/Cooking/Reports-and-statistics-about-cooking-fires-and-safety  

Holiday cooking fire safety

11/10/2017 (Permalink)

Fire Damage Holiday cooking fire safety Cooking fire

The holidays and cooking go hand in hand. But more time in the kitchen means an increased chance for cooking-related fires. According to the National Fire Protection Association (NFPA), there are nearly 4 times as many cooking fires on Thanksgiving Day as there are on any other typical day of the year. Cooking has long been the leading cause of residential fires and fire injuries, and while Thanksgiving is the peak day for residential cooking fires, folks tend to start heading into the kitchen more and more as temperatures drop. Halloween really marks the beginning of the season for baked and fried treats. A cooking fire is typically ignited by food or the grease and oils used to prepare the food, making cleanup more difficult. Turkey fryers can also lead to fire damage or injury.

A kitchen fire, regardless of the size, can be overwhelming. And while these fires typically begin on the stove, the damage generally affects the entire kitchen including, the walls, ceiling, air ducts and appliances. Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of West Forsyth County Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire loss condition. We can also remove the pervasive smoke odor and deep-clean soot from upholstery and carpet. Proper remediation of fire, smoke, and soot and water damage can help prevent further damage such as lingering odors, mold growth and permanent discoloration of items.

Before attempting to clean any smoke or fire damage, contact SERVPRO of West Forsyth County.

SERVPRO of West Forsyth County 336-946-1131

It's always best to call us directly.

Halloween Fire Safety

10/16/2017 (Permalink)

Autumn holidays like Halloween and Harvest Day are fun times for children of all ages, who can dress up in costumes, enjoy bonfire parties, enjoy fall fruits and vegetables, and eat yummy treats. These celebrations also provide a chance to give out healthy snacks, get physical activity, and focus on safety.

Check out these tips to help make the festivities fun and safe for trick-or-treaters and party guests.

Going trick-or-treating?

When using candles to decorate with never leave them unattended.

Keep fabrics and other decorations such as crepe paper and spider web decorations far from the candles.

Bonfires should have a way to extinguish the fire should it get too large. Sand or a water hose available is a good idea.

Swords, knives, and similar costume accessories should be short, soft, and flexible.

Avoid trick-or-treating alone. Walk in groups or with a trusted adult.

Fasten reflective tape to costumes and bags to help drivers see you.

Examine all treats for choking hazards and tampering before eating them. Limit the amount of treats you eat.

Hold a flashlight while trick-or-treating to help you see and others see you. Always WALK and don't run from house to house.

Always test make-up in a small area first. Remove it before bedtime to prevent possible skin and eye irritation.

Look both ways before crossing the street.

Use established crosswalks wherever possible.

Lower your risk for serious eye injury by not wearing decorative contact lenses.

Only walk on sidewalks whenever possible, or on the far edge of the road facing traffic to stay safe.

Wear well-fitting masks, costumes, and shoes to avoid blocked vision, trips, and falls.

Eat only factory-wrapped treats. Avoid eating homemade treats made by strangers.

Enter homes only if you're with a trusted adult.

Only visit well-lit houses. Don't stop at dark houses. Never accept rides from strangers.

Use battery operated candles in jack-o-lanterns when possible.

Never walk near lit candles or luminaries. Be sure to wear flame-resistant costumes. 

Have a Safe and Happy Halloween from SERVPRO of West Forsyth County – 336-946-1131

After the Firemen have left, What are you to do with the mess?

8/18/2017 (Permalink)

Fire Damage After the Firemen have left, What are you to do with the mess? Firemen putting out the fire

The cost of smoke and fire damage restoration depends on a few variables even after the cause of the fire is out.

Soot, when left on surfaces can corrode and permanently discolor in the span of a few hours. If left for days, the issues can become irreparable and require the replacement of furniture, floor coverings, counter tops, and much more.

Beyond the soot; Burnt smells frequently linger, which make odor neutralization another important part of the process.

What many people don’t consider until they’ve experienced a fire first hand is the effects of the water used to put the fire out.  Parts of the structure and the contents that weren’t damaged by the fire itself may be adversely affected by the water and if not cleaned and dried quickly will need to be discarded and run the risk of mold growth.   

In order for smoke damage restoration to be most effective, the job should be approached as soon as possible by a professional in mitigation. Trained technicians can remove and neutralize odors, and quickly identify which items may be able to be restored.

Smoke, ash, and water all contribute to the devastation, so having someone with the proper training is crucial.  SERVPRO technicians with certifications in Fire and Smoke Restoration, Water Damage Restoration, Fabric and Upholstery Cleaning, Odor Control, Mold Remediation and Prevention, and Applied Structural Drying will have all the skills necessary to salvage and return rooms to a previous state

SERVPRO® National Call Center served 313 insurance and property management companies and their clients nationwide in the last year alone.  We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore the less that needs to be replaced. This helps our clients save millions of dollars each year and helps lower your insurance rates too!

24-Hour Emergency Service; in our business, you need us fast! Professionals are available 24 hours a day, seven days a week, 365 days a year.

Our trained, uniformed mitigation specialists are equipped to restore your property to preloss condition whenever possible and will walk you through the process until the work and your satisfaction are complete.

From large commercial buildings to residential losses, SERVPRO of West Forsyth County understands your loss is the job that matters most!

It’s best to call us directly at 336-946-1131

Fire Safety Do's and Don'ts

7/19/2017 (Permalink)

Although home fires spike around the holidays, a home or office fire can happen any day of the year. People eat every day and therefore cook every day, maybe not every meal but the risk is there. So what are some of the concerns after a fire damage to my home or office? The fire department has to investigate all calls they are called to. So, before the last fire fighter leaves, ask them if it is ok to call SERVPRO of West Forsyth County to come and get started on the cleanup.

After any fire damage situation, our primary focus is safety first, yours should be also:

  • Is it safe to stay in the house? 
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns. 
  • Only do activities that are safe for you to perform. Did the fire go through the ceiling? Is there a danger of it collapsing?  
  • Wet materials can be VERY heavy. Be careful!   
  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome and other metal surfaces with light coating of petroleum jelly or oil. This could include silverware, guns, and expensive faucet fixtures
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers. 
  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional. Smoke particles are different and may need special treatment in order to save costs.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Contact SERVPRO of West Forsyth County Regarding Fire or Smoke Damage Emergency - (336) 946-1131 

SERVPRO of West Forsyth County proudly serves Winston-Salem, Clemmons, Lewisville, Pfafftown, Rural Hall, and surrounding areas. We are available 24 hours /7 days a week and are ready to restore damage to your home or commercial structure. It is always best to contact us directly.