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Fire & Water - Cleanup & Restoration

Your Next Moves After Water Damages Your Home | SERVPRO of West Forsyth County

9/19/2023 (Permalink)

Pool of water sitting on top of a herringbone patterned wood floor with furniture nearby If you discover water damage in your home or business, call SERVPRO of West Forsyth County right away.

You might have other things on your mind than water, but it plays a significant role in our daily lives. You might say it’s an underappreciated asset! You can turn it on in your sink with the flip of a faucet handle, or send it swirling through your washing machine by simply clicking “on.”

When we’re using water in the home, it’s under control. Contrast that with the water behaves in nature—it’s wild and often untamed.

Sadly, it can become the same in your house, if a water disaster occurs. Water damage can quickly crop up if a leak develops in your kitchen sink or if your basement floods due to heavy rains.

You can many steps to prevent these things, but you won’t be able to entirely prevent every instance. That’s why it’s important to know what to do when water damage strikes.

What to Do First

Spotted water where it shouldn’t be? The faster you can respond, the better your outcome will be. The longer that water sits on the floor or pours in through the roof, the more likely you are to incur significant costs and additional damage, like mold growth or structural problems.

Your first step should be to play detective and find the source of the water. If there’s a big hole in your roof where a tree cut through it, that will be quite obvious. But if your washing machine is leaking, you may have to work a little harder to find the problem.

Find the source, then work to stop it. Turn off the water source at the cutoff valve. You will also want to cut off electricity in the outlets near the water damage to remove the potential for other hazards.

Once you are safe and secure, give our SERVPRO® team a call. We are available 247 to jump into action when water damage occurs.

A Peak at Our Water Damage Restoration Process

When you call us, we’ll ask you a number of questions to gather information about the type of damage you’re facing and the extent of the damage. This information will help us establish a project plan for completing your water damage restoration project.

We will ask that you snap a few pictures of your damages. These photos are helpful for us, and they will also be provided to your insurance provider to expedite the claims process.

From there, the action begins. Our team of water damage restoration experts will bring industry-leading equipment into your home to dry up all traces of water, including both obvious puddles and tiny droplets. Those tiny droplets, which can’t be seen by the human eye, can be disastrous, setting you up for mold growth and structural damage.

During this time, we will also be removing and drying soft materials in your house and other belongings. This falls in line with our “restore vs. replace” mentality, where we focus on saving as many items as possible.

Once the water damage issue is mitigated, we will turn our focus to finishing the restoration work, which may require construction services to return your home to preloss condition. No matter what’s needed, our SERVPRO team has you covered.

Do you have water damage in your home? Call us for fast and complete restoration.

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