Recent Posts

Holiday cooking fire safety

11/10/2017 (Permalink)

Fire Damage Holiday cooking fire safety Cooking fire

The holidays and cooking go hand in hand. But more time in the kitchen means an increased chance for cooking-related fires. According to the National Fire Protection Association (NFPA), there are nearly 4 times as many cooking fires on Thanksgiving Day as there are on any other typical day of the year. Cooking has long been the leading cause of residential fires and fire injuries, and while Thanksgiving is the peak day for residential cooking fires, folks tend to start heading into the kitchen more and more as temperatures drop. Halloween really marks the beginning of the season for baked and fried treats. A cooking fire is typically ignited by food or the grease and oils used to prepare the food, making cleanup more difficult. Turkey fryers can also lead to fire damage or injury.

A kitchen fire, regardless of the size, can be overwhelming. And while these fires typically begin on the stove, the damage generally affects the entire kitchen including, the walls, ceiling, air ducts and appliances. Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of West Forsyth County Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire loss condition. We can also remove the pervasive smoke odor and deep-clean soot from upholstery and carpet. Proper remediation of fire, smoke, and soot and water damage can help prevent further damage such as lingering odors, mold growth and permanent discoloration of items.

Before attempting to clean any smoke or fire damage, contact SERVPRO of West Forsyth County.

SERVPRO of West Forsyth County 336-946-1131

It's always best to call us directly.

Winterizing Your Home

11/10/2017 (Permalink)

Ahhh, fall is finally here! The leaves are changing, there’s a crisp coolness in the air, and our favorite pumpkin spiced-flavored treats line store shelves once more. We all look forward to fall’s festivities, and now that Halloween is over the winter Holidays are approaching fast. You have just a few weeks left to prepare your home for winter. Preparing can help ensure you’re cozying up by the fireside worry-free once cold weather rolls around. 

Decorating and meal-prepping might be the first things on your mind when it comes to preparing your home for the colder months Here are important fall maintenance tips that can make all the difference once winter’s first freeze hits.

  1. Clear out your gutters

All those colorful leaves falling from the trees sure are pretty — but they also pile up pretty quickly in your home’s gutters.

Even if you have gutter guard silt or excess debris can lead to clogs (or ice dams in wintery conditions), which can prevent gutters from draining properly. In turn, there’s a chance water could seep into your home since it has nowhere else to escape to, causing a multitude of issues like damage to your valuables, mold growth, and even structural rot.

Before winter hits, clear your house’s gutters of leaves and any other debris that might’ve accumulated during the summer months. It also helps to run water through the gutters afterward to check for any leaks or misalignments that could damage your home. Don’t forget to check the down spouts.

  1. Inspect for air leaks

Things like damaged weather stripping and small cracks in your home’s structure allow warm air to escape, causing your heater to go into overdrive to keep your place warm.

The solution to your chilly house and high utility bills is pretty simple: before it gets wintery outside, inspect your home’s windows, doorways, and any other places where air might be able to enter or exit.

You can use caulking to stop leaks in the stationary components of your home (like a crack in your doorframe) and weather stripping to insulate the moving components (like windows and doors).

  1. Have your heating system checked

Home just doesn’t feel like home if a malfunctioning heater is leaving you with the chills. And in parts of the country with freezing temps, it can be a much more serious situation.

That’s why it’s wise to have a licensed contractor come out to inspect your heater at least once a year, especially before the weather outside becomes frightful. Ask about the condensate drain line. “Is it clear?” “Is there an operating float switch?” Consider a moister detector that will alarm if water gets more than a 16th of an inch deep. This will let you know you have a potential problem.

  1. Prepare your pipes

Get to know where the pipelines in your house are located and make sure to inspect them every autumn (at least).

Simply patch any small leaks with heat tape to help reduce weaknesses that might cause the pipe to burst in freezing weather. And you can further protect any exposed outdoor pipes by insulating them with foam or rubber pipe wraps, which can be found at your local hardware store.

For larger leaks or pipeline problems, it’s always a good idea to play it safe and call the pros.

Also prepare them when you leave for the long weekend to Grandma’s Turn the main valve off it can be the difference between a $800 repair and on in the tens of thousands of dollars. When you come back turn on slowly to prevent a sudden increase in pressure known as water hammer.

  1. Drain any outside faucets and irrigation systems 

Speaking of bursting pipes, it’s important to pay attention to the water systems immediately outside your place too. Undrained water in outdoor faucets and irrigation systems can expand when frozen and cause a pipe to burst.

Draining faucets is simple enough: just unhook the hoses from the faucets and pack them away in the garage for the winter and let out any remaining water — easy as that!

Irrigation systems, on the other hand, often vary in the way they should be maintained. It’s best to call a professional who has experience with underground water systems, just to cover all your bases.

  1. Have your roof inspected

For your safety, a full-blown roof inspection should be done professionally. The cost to hire an inspector can be as low as a little over $200 and can prevent seriously hefty repair expenses down the line if a winter storm wreaks havoc on your roof and you don’t have sufficient insurance coverage to cover repair costs.

Cut branches that overhang the roof or rubbing against the roof this can damage and cause problems for your home as well

Reinforcing and protecting your roof now can help you avoid a whole host of hazards, like air and water leaks, water damage, mold, and more — all of which could put a damper on your seasonal festivities (and your wallet).

  1. Restock cold-weather home essentials

Key items like rock salt or kitty litter, snow shovels, space heaters, extra batteries, and heated blankets can help make your home both more functional and comfortable during wintertime. Stock up on these helpful winter wares ahead of time to help avoid any extra hassle or stress come holiday season. You can also be prepared with a ready kit like the ones available at the Red Cross 

Related link: Tips for Before, During, and After a Winter Power Outage

  1. Take a peek at your homeowners insurance

Believe it or not, your homeowner’s policy could come to the rescue for a whole host of cold-weather mishaps. Whether a hailstorm leaves holes in your roof, a vandal breaks into your home and destroys valuables while you’re out holiday shopping, or the weight of snow and ice results in structural damage to your house, homeowners insurance could help pay to repair or replace your losses. Have a conversation with your agent about the “what if’s” and what you should be covered for.  

If you do all these and still have a Fire, Water, or Mold Damage to your home or business, call SERVPRO of West Forsyth County in Winston Salem. We make it “Like it never even happened." 

It's best to call us direct 336-946-1131

How ready is your business for a disaster?

10/23/2017 (Permalink)

It is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen!  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are you “Ready for whatever happens?”

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPRO® Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company.  And it’s available as a mobile app in the Google Play and iTunes stores.

By working with SERVPRO®of West Forsyth County to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call Ed Dean at 336-409-3060 Today for a No Cost Assessment 
of Your Facility!

Emergency planning can be the difference in open or closed

10/23/2017 (Permalink)

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO of West Forsyth County has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis ( of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of West Forsyth County. Our professionals are prepared to respond, so when a significant event occurs, they’ll be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help in the Winston Salem, Forsyth County are.

SERVPRO of West Forsyth County serves Winston Salem, Lewisville, Clemmons, Rural Hall, Pfafftown, Tobaccoville, and surrounding areas. It’s best to call us directly 336-946-1131 Emergency Services available 24 hrs. a day. 

Lead paint renovations in your home or office

10/19/2017 (Permalink)

Doesn’t it seem like every time you turn around there’s something new that you should avoid because it’s “toxic”? In our industry we hear about mold and asbestos all the time. Lesser known is another substance known to cause health issues: lead.  The most common place lead is found is lead-based paint. Chipping or peeling paint that contains lead and lead contaminated dust are the main sources of lead poisoning. Houses and apartments built before 1978 may have lead-based paint on the inside, outside, or both. Lead-based paint can also be found on toys, furniture, playground equipment, older cars and boats. Soil, especially around the foundation of homes and near highways, and old water pipes may also contain lead. Hobbies such as making pottery, stained glass or refinishing furniture can expose someone to lead.

Exposure to lead can result in serious health issues. The Forsyth County Environmental Health web site has more information regarding the effect of lead on the body.

Can I just paint over existing lead-based paint?

Repairing damaged painted surfaces can temporarily reduce your family’s risk of lead exposure, but it is not a permanent solution. Never use a belt sander, dry scraper/sandpaper, water blasting, torch, flame, or heat gun on painted surfaces that may contain lead. A contractor who is certified to work with lead-based paint knows how to safely work around the potential hazard and should conduct any work needed. And SERVPRO of West Forsyth is a certified lead paint renovator.

In disaster situations, we sometimes have to disturb lead paint in order to properly dry your home and make it safe. There are many jobs that we tear out drywall, and therefore paint. Enter the EPA Department of Health Services. There are laws about how to deal with structures older than 1978: we assume that lead is present unless we test for it and confirm otherwise. We use lead safe work practices, which basically means contain the workspace and make sure it gets cleaned up per EPA regulations. This makes it a safe environment for your home or workplace.

Place your trust in SERVPRO of West Forsyth County to handle all of your water, fire, smoke, mold, and vandalism damage, lead paint renovation and restoration needs.

It’s best to call us directly 336-946-1131

Halloween Fire Safety

10/16/2017 (Permalink)

Autumn holidays like Halloween and Harvest Day are fun times for children of all ages, who can dress up in costumes, enjoy bonfire parties, enjoy fall fruits and vegetables, and eat yummy treats. These celebrations also provide a chance to give out healthy snacks, get physical activity, and focus on safety.

Check out these tips to help make the festivities fun and safe for trick-or-treaters and party guests.

Going trick-or-treating?

When using candles to decorate with never leave them unattended.

Keep fabrics and other decorations such as crepe paper and spider web decorations far from the candles.

Bonfires should have a way to extinguish the fire should it get too large. Sand or a water hose available is a good idea.

Swords, knives, and similar costume accessories should be short, soft, and flexible.

Avoid trick-or-treating alone. Walk in groups or with a trusted adult.

Fasten reflective tape to costumes and bags to help drivers see you.

Examine all treats for choking hazards and tampering before eating them. Limit the amount of treats you eat.

Hold a flashlight while trick-or-treating to help you see and others see you. Always WALK and don't run from house to house.

Always test make-up in a small area first. Remove it before bedtime to prevent possible skin and eye irritation.

Look both ways before crossing the street.

Use established crosswalks wherever possible.

Lower your risk for serious eye injury by not wearing decorative contact lenses.

Only walk on sidewalks whenever possible, or on the far edge of the road facing traffic to stay safe.

Wear well-fitting masks, costumes, and shoes to avoid blocked vision, trips, and falls.

Eat only factory-wrapped treats. Avoid eating homemade treats made by strangers.

Enter homes only if you're with a trusted adult.

Only visit well-lit houses. Don't stop at dark houses. Never accept rides from strangers.

Use battery operated candles in jack-o-lanterns when possible.

Never walk near lit candles or luminaries. Be sure to wear flame-resistant costumes. 

Have a Safe and Happy Halloween from SERVPRO of West Forsyth County – 336-946-1131

What is Mold? How should I deal with Mold?

10/16/2017 (Permalink)

What is mold?

Mold is a fungus that loves damp and humid conditions.  It spreads by producing mold spores, which can survive many harsh environments.  Mold and mildew are most often found in places that have high moisture such as bathrooms, kitchens, laundry rooms, basements, and crawlspaces, around water heaters or air handlers.  It is not uncommon, however, to also find mold on or between walls, flooring, carpeting, furniture, or textiles.  Often it is a result of a hidden leak, poor drainage or a past water damage. Sometimes the odor will tip you off, but other times it might go undetected until you see it or someone begins showing symptoms indicating possible mold.

Do I need to do a mold test?

Store bought mold tests aren’t terribly reliable. If you can see mold then you can be sure removing it is the only way to prevent further growth.  If however you suspect mold may be growing out of sight, such as inside a wall, ceiling cavity or beneath the flooring, a good air quality test can be very helpful.  An air quality test will not only identify the specific types of mold but also let you know how much of it is present in the air in specific areas of your home.  SERVPRO frequently recommends a professional air quality test be done prior to mold removal and again after mitigation is complete.  Comparing the results before and after provides an excellent measure to ensure a healthy environment or identify any ongoing issues that need to be addressed.

What happens if I hire SERVPRO of West Forsyth County to take care of mold in my home?

First we will dispatch one of our certified mold mitigation technicians to complete a visual inspection and initial assessment. 

Our trained technician will try to help you identify and address the source of the moisture problem.  This will help prevent a recurrence of mold or further damage to your home in the future.

Moisture meters are used to pinpoint exactly what areas are wet – if any. Before mitigation begins, an independent contractor to ensure we have objective data on the type and quantity of mold present should perform the first air-quality test.

If mold is found, we’ll set up containment and air scrubbers to prevent spores from contaminating other areas of your home. Next we apply a professional anti-microbial product to kill existing mold spores and help prevent mold from returning.

If necessary, affected porous materials will be sealed in plastic and removed.  Non-porous surfaces are then mitigated accordingly, wiped down and/ or sprayed with an anti-microbial one last time.

Once all debris has been removed and affected areas have been thoroughly cleaned or remediated, we’ll suggest a final air quality test.  This final measure will be your assurance that your home is now a clean and healthy environment for you and your family.  If for any reason the affected area does not pass the air quality test, SERVPRO will continue mold mitigation until passing air quality tests are obtained.

What does it mean to be a SERVPRO certified mold mitigation technician?

Our SERVPRO technicians are certified through the IICRC.  Institute of Inspection Cleaning and Restoration is the standard setter for the mitigation industry and considered the authority in mitigation by most insurance carriers.

In addition SERVPRO offers on-going training to all of its employees, enabling them to remain up to date on current mitigation and restoration practices and provide you with answers you can rely on.

As the preferred mitigation specialist for most major insurance companies; SERVPRO staff are experienced at communicating with you and your insurance company to assist in all steps of your insurance claim process.

Each SERVPRO employee is dedicated to ensuring your home is restored to its preloss condition and to your full satisfaction.  

It’s best to call us directly 336-946-1131

Protecting your home against winter water damage

10/16/2017 (Permalink)

Winter is coming and cold weather can have a huge impact on your home or business if you are not properly prepared. Although we had a mild winter last year here in Winston Salem, it is best to be prepared. The time to prepare is now before the chance of freezing temperatures. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious property damage. While you can't control the weather, you can take steps to be prepared and help take the sting out of winter weather. 

To help prevent costly damages due to weather, consider taking the following actions before the harsh winter weather hits. 

Check your business property for downed tree limbs and branches. Weather such as wind, heavy rain, ice and snow, can cause damage to the property as well as potential personal injuries. 

Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. Areas that hold standing water can freeze and cause a slip and fall hazard.

Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present. 

Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, that can cause roof damage and interior water problems. 

Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave cabinet doors open, allowing warm air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 

Ask your SERVPRO of West Forsyth County professional about completing an Emergency READY Profile (ERP) for your business. The ERP is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster. 

SERVPRO of West Forsyth County

It's always best to call us directly.

Why should my water damage be professionally dried?

10/16/2017 (Permalink)

If you’ve recently had a severe water intrusion due to leaking pipes, storm flood or other causes, you might be thinking that you can handle it on your own. Keep in mind, though, that cleaning up water damage goes beyond wiping away the residue and letting everything dry. While we understand that you want to save money and maybe you’re a DIY type of person.  But water damage can cause serious health problems if not cleaned properly.  It can also cost more money if not done properly when you toss in mold remediation costs.  And then there is the problem that you can’t see beyond the baseboards and carpet to get the water you’re missing?

The following are some of the advantages of hiring SERVPRO of West Forsyth County.


A lot of people fail to realize how dangerous standing water can be. Depending on the source it could contain bacteria and pathogens, causing you to get sick just by touching it. You could potentially contaminate unaffected areas of your home or business by walking through contaminated water damaged areas.

Hiring SERVPRO of West Forsyth County is a smart choice since we have been trained to know what needs to be done and how to do it safely by IICRC standards. In addition to that, we have the necessary equipment and experience to get the job done right. Getting it done right is important because getting it done wrong or incomplete could cost more money down the road.

Mold prevention

Hiring the professional services of SERVPRO West Forsyth is beneficial, as you can be sure that the cleanup will be done properly. This gives you an assurance that you will not face any issues later on.

Mold growth is one of the biggest problems with water damage. Any dampness left in porous materials can create an environment that is susceptible to mold growth. Protect your home from the development of mold by hiring professionals, and having it dried properly.

We use hydrosensors, moisture meters, and infrared cameras to assure we find all the wet materials created by a water damage event.  Routinely check common areas that could potentially leak water, such as around the water heater, under sinks, and around toilets. Especially for areas that are not used routinely. Notify a professional if you find areas of concern.

Fast service

Clean up should be done immediately, preferably within the first 24 hours. Be aware that mold can start to grow within 48-72 hours after porous material are water damaged. Your home can even be a breeding ground for bacteria, mildew and other contaminants if surfaces stay wet for over 48 hours.

In the event of water damage, it should be in your best interest to hire a professional company as soon as possible. Water damage problems can become very serious if left untreated.  Our phone 336-946-1131 is monitored 24/7/365.  We will call you back within an hour and be on site within four hours for emergency services.

Protect your belongings

Water from leaks, pipe bursts or floods can easily destroy your belongings, furnishings and even your home. While some of your things may be destroyed by water almost immediately, hiring SERVPRO of West Forsyth increases your chance of saving more of your belongings. We know that some things insurance money could not replace. We have restored items as common as the carpet saving you money on a claim, to one off painting of a family member generations removed from today.

For a free copy of a helpful brochure on “what to do until help arrives” call us at 336-946-1131

SERVPRO of West Forsyth County serves Winston Salem, Lewisville, Clemmons, Rural Hall, Pfafftown, Tobaccoville, and surrounding area. 

Preparing for water damage

10/16/2017 (Permalink)

Winston Salem Water Damage Tips from SERVPRO of West Forsyth County

Each passing year, water damage costs property owners in Winston Salem millions and millions of dollars. Water damage may be the result of plumbing issues related to pipe breaks, leaky toilets, showers, or tubs. Unfortunately, there are also many factors leading to water damage that you have little control over. Flooding, natural disasters, and the water left behind after a firefighting effort. Despite the fact that water damage can cause substantial problems to your business or residential property, there are several precautionary and follow-up procedures that you can implement to decrease the severity of the damage. To learn more about the appropriate course of action to take in the event that water damage affects your home or business, please read on.

Preparation Tips

There are several strategies you can implement to prevent your home from being heavily damaged in the face of the unwanted water.

• When you go on vacation, be sure to shut your main water line off. Doing so will decrease the likelihood of flooding that results from a break in a frozen pipe or washing machine hose.
• Allow your faucets to drip regularly when the weather is extremely cold. This will allow any water that freezes to have room for expansion without rupturing a pipe.
• Clean your gutters and downspouts regularly to safeguard against roof damage that results from the overflowing of water that may enter your home through the fascia or soffits.
• Have your hose connections and fittings inspected annually? Keep a good eye on your appliances.

Safety Tips After a Water Damaging Event

• Stay away from rooms in which the ceiling has started to sag as a result of water retention.
• Do not use electrical appliances that could have been damaged by fire or water.
• Refrain from using electrical appliances and equipment when you are standing on wet floors or carpet.
• Do not enter a room with standing water if the electricity is turned on. Be careful. More firefighters die from electrocution than from fire or smoke.

Recovery Tips

• Call for professional assistance immediately. Start with your insurance company. Obtaining prompt clean up services can help preclude extensive water damage. It can also prevent the emergence of unwanted mold and bacteria growth. SERVPRO's professionals are highly skilled in offering detail-oriented, expedient services that prevent your home from becoming susceptible to structural damage after initial exposure to excess water. 

 Although dealing with water damage can be a problematic task, knowing what to do and who to call can prevent the issue from inducing too much anxiety. When you're ready to hire excellent water remediation services at affordable prices, it's time to call the professionals of SERVPRO. We offer round the clock assistance and unprecedented customer service, so call now to obtain the results-driven, client-centered remediation assistance you deserve!

Locally Owned Company with National Resources

We live and work in Winston Salem too; we might even be neighbors. As a locally owned and operated business, SERVPRO of West Forsyth County is close by and ready to respond to your water and flood damage emergency. We are proud to be an active member of the community.

We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We are here for you. (336) 946-1131