I’ve Had A Fire In My Winston-Salem Home; what do I Do Now?

9/1/2022 (Permalink)

A fire in your Winston-Salem home can be overwhelming. It can leave you confused and worried about the future. If you’ve experienced a fire, first and foremost, get your family to safety. After everyone is safe, reach out to family and friends and let them know what has happened and that you all are safe.

• Inspect The Damage. Once the flames are out, and you’ve gotten permission to enter your property from the fire marshal or first responders, inspect your home for damage.
  If the damage is severe, you may want to wait to walk it with a trained professional. If your home is safe, inspect to see if your home needs to have windows boarded up or tarped. Securing your property is critical in preventing secondary damage, vandalism, and theft.
• Call SERVPRO of West Forsyth County. Our team of highly trained technicians is available 24/7/365 for emergency services. They will arrive on-site, begin securing your property and walk you through the restoration process.
• Call Your Insurance Agent. Your agent may tell you to call your carrier or may start the claim process for you. While a claim and getting a claim number assigned to you, the insurance will ask many questions. You will explain what has happened and anyone you have working on your property. Once the claim is filed, your insurance will schedule an adjuster to inspect the damage. We can walk the damage with the adjuster giving our opinion on what can be restored or what needs to be replaced. Once the adjuster signs off SERVPRO of West Forsyth County can begin the cleanup.
• Keep Track of Receipts. Keep all receipts for expenses incurred because of the fire, such as meals, housing, clothes, and toiletries. Depending on your coverage, your insurance may reimburse you.

SERVPRO of West Forsyth County is a leader in the cleaning, restoration, and construction industry. Our team of highly trained professionals can do your fire damage “Like it never even happened.” If you or someone you know has experienced fire damage to their home or business, give the experts a call at (336) 946-1131.