A Water Damage Process You Can Trust | SERVPRO® of West Forsyth County

1/8/2022 (Permalink)

Water damage incidents are the bane of the existence of 14,000 homeowners every day. They’re hard to predict, difficult to manage and they can absolutely wreck a home.

When water damage hits your home, you know you can count on SERVPRO to help you get things cleaned up and made right. But if you’ve ever wondered about the process (and let’s be honest, who hasn’t), here’s a look into what happens when you call.

Emergency Contact. You’ve got a problem, and we’ve got answers. But first we need to ask a few questions to get a grip on the situation. Once we understand the issue, we can figure out the best time to come deal with it.

Inspection and Water Damage Assessment. Our team of experts will arrive to survey things, formulating a plan for fast, effective removal and cleanup. We’ll talk to you about any damaged items that may be beyond restoration, and apprise you of any on-site hazards caused by your water damage.

Water Removal. We don’t carry around these pumps for nothing. Once we get pointed at the water, we’ll get to the heavy lifting, removing gallons of water—hundreds, possibly even thousands of them—from your home to stop further damage and get your home prepped for drying.

Damaged Material Removal. As we said, some items may be so damaged that restoration is not an option. We’ll get these removed so you don’t have to, and the drying process can move faster with them gone.

Cleaning, Sanitizing and Deodorization. Water makes an absolute mess of your home, but we’ll take care of that too. Every mark, discoloration, smell and toxic contaminant introduced by the offending water will go away thanks to our cleaning solutions and hard-working team.

Drying. Trust us when we say you don’t want to deal with mold. Without a thorough drying process for your home, that’s precisely what you’ll get. We’ll use special gear and proprietary techniques to get every last molecule pulled from affected surfaces and materials.

Monitoring. During the process, we’ll be in regular contact, and our experts will keep close watch over the proceedings to make sure things go swimmingly—or rather, don’t go swimmingly.

Repairs and Construction. The last step in the process is one of the most important, because this is where we put the finishing touches on your home. Wherever there’s damage, we’ll restore it, and whatever needs to be reconstructed or rebuilt, we’ve got it covered.

When water damage strikes, make the call to SERVPRO of West Forsyth County 336-946-1131 for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like it never even happened.”