The right equipment the right people.

9/7/2020 (Permalink)

Have you ever heard the term shade tree mechanic? Or fly by night outfit? They're all sorts of names for people that dabble in an area of service that maybe they shouldn’t. Recently we had a customer who had an HVAC issue that caused some water damage. The HVAC company may have been responsible for the damage, so they sent their preferred vendor to scope the work.  According to the client, this vendor came out with tape measure and note pad. He stayed about 20 mins and later sent a three-page estimate for the mitigation only.  For the repairs, the client would have to be quoted and repairs completed by separate vendor.

Unknown to that vendor, and as it should be, we had been on sight and spent some time going over all angles of the water damage (let’s just say it was more than 20 minutes). When SERVPRO of West Forsyth County does a scope of services to work for you, we will bring the right tools and knowledge to prepare an estimate. For example, moisture meters to measure water that has been absorbed into the floor and sheet-rock. Water that you can’t see may be causing damage to your home or business behind the wall or under the flooring. Mapping the affected area is critical knowledge to getting an accurate estimate of affected materials and those materials that may have to come out.

We will bring an infrared camera to see cold spots. If an area has an unusually blue area on the camera, it may indicate that water is behind the wall or material that hiding it. We also have a borescope that will allow us to drill a small hole to look into a cavity behind sheet-rock and see mold growth, if we need to. These are just a few of the tools in our tool belt that helps us to serve you better.  If we bring this much equipment to bear on your water damage to quote it, know that we will have the equipment and expertise to deal with any size disaster at your home or business.

If you need a quote for services it’s best to call us directly at 336-946-1131